G27CQ4E2 - Unable to use certain settings.

R

radam211159602e7

New member
Joined
Apr 11, 2024
Messages
4
My G27CQ4E2 has come with many settings greyed out - including brightness. To the point where I am getting a headache. How do I fix this? This has been a problem since recently purchasing the monitor. The picture shown is just one example
 

Attachments

  • IMG_4793.jpeg
    IMG_4793.jpeg
    1.4 MB · Views: 60
Sort by date Sort by votes
teletubby_po said:
did you enable HDR from your source? or did you enable HDCR\MPRT on the monitor?
View attachment 187386
Click to expand...
HDR is Enabled from my Xbox One Series S. HDCR and MPRT are disabled. I have found that I can change most settings apart from MPRT in the settings app on the Xbox. Is there anyway to use them when not in settings? And I have changed the Refresh Rate on the console to 120Hz, but on the monitor, it still says 60Hz.
 
Upvote 0 Downvote
radam211159602e7 said:
HDR is Enabled from my Xbox One Series S. HDCR and MPRT are disabled. I have found that I can change most settings apart from MPRT in the settings app on the Xbox. Is there anyway to use them when not in settings? And I have changed the Refresh Rate on the console to 120Hz, but on the monitor, it still says 60Hz.
Click to expand...
these settings cannot be changed when HDR is enabled from the console.
and i couldn't find xbox one series s, are you using xbox one s, or xbox series s? could you share a link to the model?
1713146537432.png

radam211159602e7 said:
Another newly found problem. When using YouTube App on Xbox, right and bottom sides have flashing green lights until exiting the YouTube app
Click to expand...
is it persistent or random? what's the firmware version you see on the OSD menu? could you share a picture or a video of it
 
Upvote 0 Downvote
teletubby_po said:
these settings cannot be changed when HDR is enabled from the console.
and i couldn't find xbox one series s, are you using xbox one s, or xbox series s? could you share a link to the model?
View attachment 187483

is it persistent or random? what's the firmware version you see on the OSD menu? could you share a picture or a video of it
Click to expand...

teletubby_po said:
couldn't find xbox one series s, are you using xbox
Click to expand...
Sorry, I meant Xbox One S.
Here’s a link
www.xbox.com

Xbox One S | Xbox

Explore the world of Xbox with Xbox One S. Play thousands of games and enjoy built-in 4K Ultra HD and 4K video streaming on the Xbox One S console.
www.xbox.com
 
Upvote 0 Downvote
Back
Top