GE 72 6QF low fps

biernacki.jj

New member
PRIVATE FIRST CLASS
Joined
Sep 10, 2016
Messages
6
Hello all,
I've recently bought MSI GE 72 6QF notebook. It turned out to be a great performance machine, until time.
When I was playing (game was Guild Wars 2 exacly), I've decided to disconnect power adapter to see the notebook's performance without it. It was very good and I was using it until Windows informed me about low battery health. I connected the adapter again, during game. Then it started - low FPS in EVERY game I've played before, that is Lords of the Fallen, Guild Wars 2, Rocksmith 2014. Turbo mode doesn't help, and no matter what graphics are set - very low or ultra high, in GW2 I keep having the same FPS 14-20. The laptop is brand new, it's 3 days when I'm writing this post. Please tell me it's known and solvable issue cause I have no other computer right now and wouldn't want to send it to service, especially when I finally thought I would have a nice, playable machine. Before anyone says so, I've restarted machine, reinstalled graphics drivers etc. Nothing helps. For additional information, I used to have ~60 FPS in GW2 before it happened.
 

sportkung

New member
CAPTAIN
Joined
Jan 20, 2014
Messages
749
Maybe you could export the whole system information by latest Help Desk and post that info in here. Let forum guys to help you to check the system configuration and software environment.
 

I believe that is a not good idea to play heavy loading game with battery mode. High loading usage of CPU/GPU might force battery to start its own protection. You could try to shut down the notebook and poke the [Reset] hole.
 

biernacki.jj

New member
PRIVATE FIRST CLASS
Joined
Sep 10, 2016
Messages
6
It somehow fixed itsself once, and then after restarting computer began again, took me 2 hours to fix it for the 2nd time. I've changed SHIFT mode to comfort, but not sure if that's the case or just coincidence. After restarting computer twice without disconnecting the AC charger it still works but honestly I'm too scared to disconnect it even for a moment. The helpdesk .txt file is in attachement.
 

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