GeForce Mx450 and high cpu usage

ikkarus

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Jun 7, 2024
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Hello everybody, posting here a issue that i made at Nvidia forum to help someone who has the same problem as me:
Problem description:
I have an Inspiron 5510 with a GeForce Mx450, and for some time now I have noticed that the system process (ntoskrnl.exe) in Windows 11 has been taking up an average of 20% of the processing time, causing the keyboard to heat up and the fan to work excessively.
I carried out some tests and discovered that by uninstalling the Nvidia video card drivers the processing time, idle state, returns to normal, which is generally around 5%.
Disabling the Nvidia container service does not resolve the issue.
Disabling the Mx450 card directly in the device manager lowers processing, but enabling it again causes the problem to occur again.
One trick I discovered was to disable the card in the device manager and then restart the laptop, after it starts, enable the Mx450 in the device manager, this way the problem is solved during this Windows session, but after restarting the notebook again the problem returns.
Currently the available driver is 555.85. I tried installing other versions of the driver, such as 552.44, and an older version available through the Dell application (SupportAssist) also did not solve the problem.
Anyone else having the same problem? any tips? Thank you very much in advance.
Solution:
To anyone who may be interested, I finally discovered the cause of the problem, it's a piece of software that I really like and use to monitor system information, cpu usage, video card usage, temperatures and things like that, called MSI Afterburner. For some unknown reason it is causing this annoying behavior when reading the GPU information, I say this because turning off the Mx450 in the device manager makes the cpu return to normal, so the practical solution is to just turn off the MSI Afterburner, but how I like this software, I'm still looking for a solution by changing some settings in it to try to solve it, but unfortunately I haven't discovered it yet. Hugs!
 
Hello everybody, posting here a issue that i made at Nvidia forum to help someone who has the same problem as me:
Problem description:

Solution:
Have you tried the 551.86 Driver?

Avoid new Nvidia driver 555.99, I was using 555.85 and had an issue in The Last of Us part 1, Not enough RAM and VRAM.
Of course the game crashed and was unable to go past the error, every single login, in either 555.85 or 555.99.
My laptop that had this issue, GP66 12UGS, it has 32GB of RAM and a RTX 3070 Ti with 8GB of VRAM.
Upgraded from 555.85 to 555.99, issue still there, also had frequent crashes in World of Warships in 4K (HDMI), with 555.99.
Downgraded to 551.86 again, now not seem to have any issues, my GP68HX 13VH, have installed 551.86 also, no issues.

"Drivers 512.95, 516.94, 517.48, 522.25, 526.86, 528.49, 532.34, 537.58, 551.86 are generally considered stable/consistent by the community. Other driver versions worth trying despite issues include 536.99, 537.13, 537.42, 546.17(W10), 551.23(W10), 552.22"


Nvidia 551.86


 
Have you tried the 551.86 Driver?

Avoid new Nvidia driver 555.99, I was using 555.85 and had an issue in The Last of Us part 1, Not enough RAM and VRAM.
Of course the game crashed and was unable to go past the error, every single login, in either 555.85 or 555.99.
My laptop that had this issue, GP66 12UGS, it has 32GB of RAM and a RTX 3070 Ti with 8GB of VRAM.
Upgraded from 555.85 to 555.99, issue still there, also had frequent crashes in World of Warships in 4K (HDMI), with 555.99.
Downgraded to 551.86 again, now not seem to have any issues, my GP68HX 13VH, have installed 551.86 also, no issues.

"Drivers 512.95, 516.94, 517.48, 522.25, 526.86, 528.49, 532.34, 537.58, 551.86 are generally considered stable/consistent by the community. Other driver versions worth trying despite issues include 536.99, 537.13, 537.42, 546.17(W10), 551.23(W10), 552.22"


Nvidia 551.86


What's up! Sorry for responding only now!
This experience of being able to play a game and having to try out driver versions is very annoying, for a person who has knowledge, imagine for someone who has no knowledge and just wants to play and encounters this problem, it must be frustrating.
As said above, I tested at least 3 versions, but not specifically the one you mentioned. I was not aware of this driver being considered more stable by the community.
Thanks for the tip, I'll do that test.
 
What's up! Sorry for responding only now!
This experience of being able to play a game and having to try out driver versions is very annoying, for a person who has knowledge, imagine for someone who has no knowledge and just wants to play and encounters this problem, it must be frustrating.
As said above, I tested at least 3 versions, but not specifically the one you mentioned. I was not aware of this driver being considered more stable by the community.
Thanks for the tip, I'll do that test.
Yeah, Nvidia has been overly busy with AI this year, it seems, because it released several subpar drivers this year, must of hired staff from MSN and AMD!
Best of luck to you!
 
Yeah, Nvidia has been overly busy with AI this year, it seems, because it released several subpar drivers this year, must of hired staff from MSN and AMD!
Best of luck to you!
Hello! Well, even with version 551.86, it didn't work. But as this is a problem where MSI Afterburner must be running for it to happen, the post is a warning for anyone who may be interested or is experiencing the same problem. Thanks again!
 
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