Getting in contact with MSI GPU support.

adam.kalif471e0699

New member
Joined
Aug 7, 2020
Messages
1
Hi,
I'm experiencing a problem with an Nvidia GPU and I've been in support with Nvidia. It's a MSI graphics card, MSI GeForce GTX 1660 Ti 6Gb Ventus XS OC. I think I've filled the web-ticket for support for Scandinavian users about 4 times with 2 different browsers but every time I'm clicking send ticket I'm either sent to the front log-in page or https://register.msi.com/service/ocss. Are you not supposed to get a confirmation after you've sent a ticket? There is also a title on the webpage that says "My questions" which is empty and a bit lower down it just says "Ask a question".

This is how I tried to send a web-ticket to support.

1. https://www.msi.com/index.php
Clicking the support tab takes me to:
2. https://www.msi.com/support
Scroll down and "Select your product" -> "Graphics card"->
3. https://www.msi.com/support/vga
4. Scroll down and "Contact support" -> "Web Ticket"
5. https://register.msi.com/service/ocss.
6. Can't (at least what it seems to) send in the **** ticket.

How on earth do you get in contact with MSI graphics card support to trouble shoot a graphics card?

Best regards,
Adam
 

jmkouzan

New member
CORPORAL
Joined
Jun 11, 2019
Messages
14
After my RMA experience, you are better off calling tech support as they are terrible at returning emails unless you find an amazing service tech whom you can email directly which i did, buy they are few and far between. Good luck
 
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