GF65 10UE no HDMI output on non-MSI monitors

[JAlvarado_15e202e7]

Hi,

Has anyone had this issue? Suddenly HDMI port does not work on non-MSI monitors on GF65 10UE laptop. And on MSI monitor, it showed green dots in some areas. I fixed that by going into Nvidia control center, under Change resolution clicked on Use NVIDIA color setting with Output color format as YCbCr422. I do not know why this works but still does not fix issue with non-MSI monitors. Laptop is out of warranty. MSI will diagnose it for $69 USD but did say very likely the graphics GPU has failed and may need replacement board. Dows anyone know how much these run from MSI Support?

Thanks

 

[Downey Rob]

Did you try to refer to Notebooks FAQs, Guides and Video Tutorials to do some software troubleshooting(Display/ Graphics)?
If the problem is caused by hardware, you still need to replace it.

 

[cpsoho]

That seems wired .....did you try to reset the EC firmware?