Hello,
Maybe start with some background info, was this a working laptop and over a period of time it has stopped working?
Did you notice something happen, like it crashed or one day you tried to play a game and it was not working well, like low fps?
Most common issue with some of the laptops of your generation is the GPU stops working, if the above is what happened then the GPU is likely dead.
But perhaps something else so please explain with some extra information on how you ended up here.
Hi!, Thanks for your reply.
I usually play
Assassin's Creed Odyssey on my laptop. One day, the game suddenly froze, and I had to forcefully exit it to investigate the issue. That’s when I discovered that my NVIDIA graphics card was no longer being detected. I then turned to the MSI forum and went through various troubleshooting steps, including those suggested in KB articles and community discussions, but nothing worked.
I can't recall whether I installed a Windows update before the issue began, but I did try uninstalling recent updates—unfortunately, that didn’t help.
One thing I’ve noticed is that if I leave my laptop unused for a day or two and then turn it on, the graphics card reappears. However, its functionality varies—sometimes it works the entire day, while other times it disappears within a couple of hours.
Frustrated, I decided to reset my PC. It worked for a few days, but then the same issue occurred—the GPU vanished again.
Now again I have completely reset my PC, including all personal data. For now, the graphics card is showing up, but I’m unsure how long it will last. I experienced the same issue last time—initially, it appeared, but after a few days, it vanished again.
I'm not sure if a Windows update is causing the problem, so I have paused all updates to see if that helps.
