GH70 headphones light control fails after updating to Mystic Light v3.0.8.6 in MSI Center 2.0.36.0

[liuyan_mail158c02e3]

GH70 headphones light control fails after updating to Mystic Light v3.0.8.6
I can confirm that it works fine under the previous version of Mystic Light.
After uninstalling using CleanCenterMaster, reinstalling MSI Center 2.0.36.0 and Mystic Light v3.0.8.6, the fault still exists.
My GK80 keyboard and GM70 wireless mouse light control work fine.
Lighting control for all devices works perfectly using Dragon Center.

 

[teletubby_po]

is GH70 not controllable at all times or only under certain situation\LED profile\LED style? does GH70 show up in MSI Center Mystic Light?
could you share the log generated by this tool?

The tool is for collecting MSI Center/Dragon Center/Creator Center log file for troubleshoot.
https://download.msi.com/uti_exe/nb/MSI-Collect-Log-Tool.zip

 

[liuyan_mail158c02e3]

Thank you for your reply. The problem is that all LED style controls of GH70 are uncontrollable under Mystic Light, including turning the LED on and off, and the LED no longer emits light.
GH70 can show up in MSI Center Mystic Light. All functions in game gear can be used normally, and sounds can be produced normally.
After updating Mystic Light 3.0.8.7 today, the fault is still not resolved.
Can you provide versions prior to Mystic Light 3.0.8.6? All features prior to that version work perfectly.
Thanks again for your reply.
Due to the size limit of the attachment, I can only use 7z compression, please change the .zip extension to .7z.

 

[liuyan_mail158c02e3]

is GH70 not controllable at all times or only under certain situation\LED profile\LED style? does GH70 show up in MSI Center Mystic Light?
could you share the log generated by this tool?

The log file you need has been uploaded. Thanks

 

[Svet]

The issue is duplicated and MSI people are working it.
Will update this topic when solution is available, thanks for your patient.

 

[liuyan_mail158c02e3]

The issue is duplicated and MSI people are working it.
Will update this topic when solution is available, thanks for your patient.

Thanks for your reply, I'll wait for the update to come out.

 

[Svet]

Update:
Have a try a download and use the Mystic Light v3.0.8.9 again and it should works correctly

 

[liuyan_mail158c02e3]

The problem has been fixed after the update. Thank you.