GS43VR 6RE Phantom pro Windows restart problem.

jorgedalla45410669

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Aug 3, 2020
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Hi all,

I love my laptop and i wanted to upgrade the SSD because 128 was low for me so i buyed a S11 Gammix Pro 512gb m.2 to replace the 128gb one, so i came with a windows 10 installation all done very quickly this thing is a beast but i came now with a problem, when i hit in windows 10 restart button, it closes windows and makes a restart but when my notebook is restarting i get stuck in MSI logo, making me turn off the pc and then turn it on to initialize windows.

Please Help i cant even install windows updates because it cant make a proper restart.
 

yarentur15e802ed

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Aug 19, 2020
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YO same here, I hope MSI can fix this I dont know why this [***CENSORED***] happens. SO MSI PLSSSSS HELP US!
 

Crazydonkey

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Have you guys tried to change back to the original SSD?
There may have compatible problems, ask MSI for the compatible SSD list.
 

next3r

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bad sata controler - test AHCI

edit
additional RST/raid ,,more SSD CROSS RAID0 config or INTEL SSD "optane support"
some ssd need special driver from manufacture NVME DRIVER + app
 
Last edited:

next3r

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your NB -100 series ,,full compatible is 17.7
or latest "some 100series " -17.9.2 -compatible
14.7 driver from 2005 not must works normal on win 10 1909 :p "for 1507 end support"

create restore point ,,all this drivers ,,,best install when installing system
you can even lose data ,,from update extreme old driver to new
drivers 17.7 or 17.9 AHCI
+ NVME driver --when exist
 

yarentur15e802ed

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Aug 19, 2020
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Have you guys tried to change back to the original SSD?
There may have compatible problems, ask MSI for the compatible SSD list.
I haven't switched anything. One-day it just began to not restart for me. But as I mentioned I can still shut down the notebook and the if I restart it works. With this problem it is not possible to make windows updates or even reinstall windows, because the notebook gets stuck in with the boot Logo
 

Crazydonkey

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Jun 30, 2020
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I haven't switched anything. One-day it just began to not restart for me. But as I mentioned I can still shut down the notebook and the if I restart it works. With this problem it is not possible to make windows updates or even reinstall windows, because the notebook gets stuck in with the boot Logo
In this case, try to update the latest BIOS and EC.
If the problem persists, you may need to contact MSI for further check.
 
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