GT683 Keyboard Flex Issue

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Xanthro

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I  purchased a GT683 on 7/16 and had to exchange it the same day. The keyboard would flex to a large degree pressing any key left of F or on the number pad. The flex was so great that keys would get stuck.

The replacement is much better, but the number 1 key (not on the keypad) has the same plus keys X and C and D to some extent. The keyboard flexes when typing, so far the keys haven't gotten stuck, but you can hear the keyboard flex, and sometimes the 1 key doesn't register.

Has anyone else experienced anything like this?

I purchased the laptop with the anticipation of doing a large amount of typing. I spent a considerable amount of time typing on the display laptop and it did not have this issue. One of the key points was I really liked the keyboard feel on the display model.
 
I just bought a GX680 and most of the keys on the LH side of the keyboard are very noisy. When typing there is an audible clang whenever you press any of those keys. I am being denied any RMA or warranty from NCIX.com because they claim its "not a known issue".
 
ATOMANT said:
I just bought a GX680 and most of the keys on the LH side of the keyboard are very noisy. When typing there is an audible clang whenever you press any of those keys. I am being denied any RMA or warranty from NCIX.com because they claim its "not a known issue".
Click to expand...

Atomant: That's the same experience I'm having. The clang is caused by the keyboard flexing. This causes friction on the board. It's a very annoying sound, made even worse by the fact it's only some keys.

I use a Dvorak keyboard layout, and the AOEUI keys are all on the home row left side, so they are the most commonly typed keys.

If I discover a method to quiet the keyboard, I'll post it here.
 
Thanks for the reply. I spoke with NCIX again and they still deny it has an issue and they plan to do nothing. The noise is vary annoying when typing, not bad when gaming, but I dont plan to game all the time. THey put a dont not tamper decal under the laptop so I am afraid to try and remove the keyboard to see if I can do anything.
 
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