GT72 Dominator Pro - Headphone hissing

scottrfrost

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I just bought this laptop a few weeks ago: microcenter.com/product/454615/GT72_Dominator_Pro_G-034_173_Gaming_Laptop_Computer_-_Aluminum_Black

I plugged headphones into it for the first time and anything other than completely muted produces a hissing sound.

I have decent Audio-Technica ATH-m50x headphones and they work fine on my other computers.  All drivers are up to date.  Anyone else have this problem?  Is it just a defect?
 

caymancheng

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Are you using the 3.5mm jack to connect to the laptop?
Suggest you use S/PDIF jack to get a better low-resistance output quality.
 

scottrfrost

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I was using the regular 3.5mm jack, which should (in theory) work fine.

Since it was so terrible, I've been plugging my headphones into my monitor (connected via displayport) but that's not a great long term solution.  I'd like to get it working via the regular headphone port.
 

caymancheng

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Did you mean you can't hear anything from the headphone when it's plugged in?
Is there any window popped up for you to select the output after it's plugged in?
 

masseffectman1

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I think i had the same issue. Try going into your sound control panel by typing "sound" in the search bar, selecting "sound control panel", then choosing either the speakers or headphone, then choose "properties" on the lower left. Under the "advanced" tab, make sure that the sample rate is set to Studio quality 24-bit @44100hz or 48000hz. This will monumentally increase the fidelity of sound, mine was initially set to DVD quality and hissed all the time. Hope this is the solution for you.
 

rainer.j.schmidt

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Thanks man, you are my hero. I was about to return the notebook, because the DAC was one of the main reason I bought it, so I could finally get rid of those external soundcards. It hissed like ass, now the sound is comparable to my Soundblaster E5, if not a bit clearer. Nice warm sound over the full spectrum and broad stage. Excellent stage.
 
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