GX600 4 months old, keyboard Spacebar delete keys not always working!

blackcell

New member
PRIVATE E-2
Joined
Oct 19, 2008
Messages
3
Hi There,

4 months ago I bought this gx600 gaming notebook and for some valid reason my keyboard space bar and delete buttons are not working anymore as they should be. Sometimes they work and sometimes they don't. It is very unpredictable. I noticed that if they are frozen and i keep pressing them, they wont work for a long time I have to press another key repeatedly and then one of them till it works again. It is very annoying since I can't do anything without it and it loses the notebooks portability.

I uninstalled nearly everything, and I even tried in safe mode but same issue happens. Any ideas? I would greatly appreciate if someone helps me since I'm getting very upset and frustrated about this. :angryfire: Its a new laptop and I've been taken very good care of it. :cry:

Thanks.
 

jensy

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Joined
Aug 20, 2008
Messages
33
Sounds hardware based, I would recommend sending it to MSI to get it fixed.

Its new, your still covered under Warranty. 
 

Snakebite420

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Joined
Apr 3, 2008
Messages
41
yes as Jensy says send it back. Most Computer companys will offer a 1 year parts / labor on products. so if you didn't buy it from MSI but from a custom company like i did mine call them and ask them for a RMA.
 

ex_forum_user_3

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GENERAL OF THE ARMY
Joined
Jul 3, 2002
Messages
23,397
Notebooks that are build by MSI can be RMAed to MSI directly.
MSI can verify if they are based on the serial-number, regardless of where you bought it.
But it's best to check your local MSI pages about this, they usually contain information about the proceedings.
 
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