GX620 - Multicolor Screen Crashing w/ Pressure on Bottom

doltz

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Jun 28, 2009
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2
Just like the title says...

I got the GX620 model laptop from MSI.

If looking at the bottom of the laptop (the opening of the laptop pointing down), the point where pressure causes a crash is right around the middle/bottom area. (the right/bottom side of the larger removable plastic cover).

I was picking up my laptop and this crash happened.. and after 1 or 2 more crashes, I figured that the pressure at the point described above is causing each one of these crashes.

When crashing, the screen will have multicolored pixels lit over a black background.

I'm obviously not intentionally causing these crashes  :shocked:. Just its an annoyance when I'm holding my laptop or I have it on my lap. Or anyone else is handling my laptop...

This happening to anyone else... anyway to help fix this?

Thanks
 

Frankenputer

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Apr 16, 2004
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9,815
This should not happen at all. You need to return it to the reseller for a replacement.
 

doltz

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Jun 28, 2009
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I've had it since Christmas time. Got it off newegg. not sure if I'm past that time to be able to get a replacement. I discovered this problem around a month ago.

I'll see...
 
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