HDD stopped being detected in BIOS after starting Ni No Kuni 2


New member
Jul 10, 2020
Hi. My system configuration is as below

Board: MSI B450 Gamin Pro Carbon AC
BIOS:  7B85v1B
VGA:   GTX 1050Ti
PSU:  Corsair RM650x
CPU:  Ryzen 5 3600
MEM: 2x8GB, 3000MHz Corsair Vengeance 
HDD/SSD: 1. Seagate 320GB 7200rpm SATA- 11 years old (6 partitions), 2. Western Digital Green 1TB 7200 RPM 64MB SATA 3.0Gb/s - 1.5 years (1 partition)
COOLER: Ryzen Stock cooler
Keyboard: Logitech k200 usb
Mouse: Logitech normal mouse(I think b90 or m100r),  USB
OC:  None
OS: Windows 10 64bit Professional on the new HDD (1 TB), I had win 7 installed previously. I tried win 10 dual boot on new HDD but could not find the win 7 again.(This was 6 months ago)

I installed and started Ni No Kuni 2: Revenant Kingdom. The system crashed with a BSOD saying WE ARE COLLECTING DATA ABOUT THE CRASH, WE WILL START RESTART AFTER IT (something like that). The system hung on 0%. I hit the Reset button on the system case. The system did not restart and became very slow. It took 3 minutes to go to Motherboard screen where you can press Del to enter BIOS or F11 to choose boot options. It stayed on that screen for 3 minutes and entered startup repair for win 7. I tried booting using last know good configuration but nothing happened.

After some tinkering and internet surfing, I searched my BIOS and could not see the 2nd HDD which had the win 10 installed. I interchanged the SATA cables for both the HDD but to no avail.

I tried startup repair, but my mouse and keyboard were not detected so I could not move forward. I disabled the XHCI and Legacy USB support after reading forums but no success. I changed Mouse and keyboard from usb 2.0 to usb 3.0 and then usb 3.1 but no detection.

The same problem persisted with keyboard and mouse when I tried installing fresh copy of win 7.

The 2nd HDD has got very important data. So guys pls help me to at least boot into the system.

P.S. I have a secondary work laptop where I can connect to the internet if needed.


Well-known member
Global Moderator
Jan 25, 2007
Have you tried a different hdd to install windows on?


New member
Jul 18, 2020
Your definately not booting in a raid and your in ahci mode?

Alan J T

Sep 11, 2020
Unplug power from the Seagate HDD and see if system will boot, a dead SATA HDD will cause no boot, slow boot, computer hang ect.

IF system boots normal then may need to send the HDD to a data retrieval centre cost of about 200 to 300 dollars. Depend where you live pricing may be cheaper or more expensive.