Help crashing while gaming. WHEA-Logger Event ID: 18

codyisi15b802e8

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Jan 5, 2021
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Have you got another psu you can test with? It's also possible it's your windows install but personally I'd bet on hardware fault. Still you could check its not windows.
I do not have another PSU unfortunately. I just did a clean windows install today and still am having issues. I had to do a clean install to fix the the boot hang issue that arose yesterday from trying to stress test the cpu with Ryzen Master.
 

laurence1211

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I do not have another PSU unfortunately. I just did a clean windows install today and still am having issues. I had to do a clean install to fix the the boot hang issue that arose yesterday from trying to stress test the cpu with Ryzen Master.
I would test with Intel burn test and memtest86 just to check everything before swapping out hardware.
 

Dizzard

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Jan 15, 2021
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I have the same WHEA Logger error with my system:
  • CPU: AMD Ryzen 9 5900x @ be quiet! Dark Rock 4 Pro
  • RAM: G.Skill Trident Z Neo 32GB DDR4 3600 CL16 (F4-3600C16D-32GTZN)
  • Mainboard: MSI B550 Gaming Carbon Wifi
  • PSU: be quiet! Straight Power 11 750Watt Gold
  • Case: be quiet! Dark Base 700
  • GPU: MSI GeForce RTX 3070 Gaming X Trio 8GB
  • SSD: Samsung SSD 980 PRO 500GB, 2 x 1 TB Samsung SSD 860 EVO
In my case the BSOD only happens when system is idle. In most cases after I have closed a game and been on the desktop for a short time.
I tested everything. Reinstalled Windows, checked temperatures, did different Benchmarks (Prime95, Cinebench, 3DMark, Memtest), different driver versions, Bios default settings, PBO off, different RAM configurations (2133Mhz, 3200Mhz, 3600Mhz). I couldn't identify the faulty part. I tested latest stable and BETA Bios.
I think it is the CPU which cannot handle the load change to idle and the vcore change when going from load to idle.

I contaced my dealer and new CPU and Mainboard is on the way. I really hope this fixes the problem :( The current situation regarding BIOS versions and the state of the AGESA versions is really bad.
 
Last edited:

codyisi15b802e8

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Jan 5, 2021
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I have the same WHEA Logger error with my system:
  • CPU: AMD Ryzen 9 5900x @ be quiet! Dark Rock 4 Pro
  • RAM: G.Skill Trident Z Neo 32GB DDR4 3600 CL16 (F4-3600C16D-32GTZN)
  • Mainboard: MSI B550 Gaming Carbon Wifi
  • PSU: be quiet! Straight Power 11 750Watt Gold
  • Case: be quiet! Dark Base 700
  • GPU: MSI GeForce RTX 3070 Gaming X Trio 8GB
  • SSD: Samsung SSD 980 PRO 500GB, 2 x 1 TB Samsung SSD 860 EVO
In my case the BSOD only happens when system is idle. In most cases after I have closed a game and been on the desktop for a short time.
I tested everything. Reinstalled Windows, checked temperatures, did different Benchmarks (Prime95, Cinebench, 3DMark, Memtest), different driver versions, Bios default settings, PBO off, different RAM configurations (2133Mhz, 3200Mhz, 3600Mhz). I couldn't identify the faulty part. I tested latest stable and BETA Bios.
I think it is the CPU which cannot handle the load change to idle and the vcore change when going from load to idle.

I contaced my dealer and new CPU and Mainboard is on the way. I really hope this fixes the problem :( The current situation regarding BIOS versions and the state of the AGESA versions is really bad.
I hadn't thought of it possibly being load change that is causing it but it very well might be. In COD CW last night the crashes both where when a round had just finished and the score board was coming up. I filled out RMA requests to AMD and MSI last night MSI already responded back with an approval once AMD responds i guess ill be tearing this pc back apart.
 

Alan J T

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Sep 11, 2020
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This morning i decided to install Ryzen Master in order to stress test the CPU and see if that would cause it to blue screen. The first two tests went fine but the 3rd test bsod's me and now windows wont boot without hitting bsod. So i guess i am going to try a clean windows install.
Next time this happens you need to reset the bios via the JBAT jumper As ryzen master changes you bios settings.
 

codyisi15b802e8

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Jan 5, 2021
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Next time this happens you need to reset the bios via the JBAT jumper As ryzen master changes you bios settings.
Good info! I did not know that. Windows installer failed and I tired again and it failed again so I went into bios and loaded defaults then the installer worked just fine. So what your saying makes sense.
 

codyisi15b802e8

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Jan 5, 2021
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Still waiting on a response from Amd on the rma so I continued to mess with it last night and decided to throw a bunch of changes at it all at once to see if I could get it stable. Ram set to xmp2 increased voltage from 1.35 to 1.375 also Set a cpu voltage offset to + .025 also Set soc voltage to offset + .05 and finally set PBO to disabled. Played a couple hours of COD zero issues interesting. I may try backing off one setting at a time to see where the crashing starts again.
 

tmtang612280297

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Feb 27, 2021
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I solved the problem by go into OC in vAC bios under Advance CPU configuration, change Precision Boost Overdrive to Disable, change memory settings to its spec, install new chipset drivers from AMD, then change power settings in windows to Ryzen high performance. The system has been running stable for 3 days now.
 

codyisi15b802e8

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Jan 5, 2021
Messages
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I solved the problem by go into OC in vAC bios under Advance CPU configuration, change Precision Boost Overdrive to Disable, change memory settings to its spec, install new chipset drivers from AMD, then change power settings in windows to Ryzen high performance. The system has been running stable for 3 days now.
Amd failed my chip when it went in to test I've had the replacement for awhile now but no motherboard.
 
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