How to get accurate Stock OS for GL65 LEOPARD

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Apr 26, 2021
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Recently I bought a MSI GL65 Leopard, and when I tried to make a UFD it failed, so I sent a pendrive to MSI HQ in India for Stock OS. The Stock OS, I received was of 2018, while the preinstalled one which came out of box with my notebook was of later 2019. There were many differences, and I have to update a ton of things, which for once seems doable, it still facing issues like it's not detecting GPU, Dragon center wasn't updating so I uninstalled it and downloaded the recent version from Microsoft office store but it's not able to run, the main concern of now is that, this will happen everytime I'll flash the stock OS.
Hence, I somehow want to get the correct stock OS, which was for my system. I emailed them regarding the same but I haven't received any reply yet.
Kindly help me figure this out.
Thank you.
 
Joined
Apr 26, 2021
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Apologies for the late reply, I tried the app.
And here is the system info.
And I have one thing to ask, is the Serial no. here supposed to be different from serial no. written at the back of the laptop?.
 

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The service center in my city aren't allowed to keep stock os. (As per the helpline), they had asked me to send a drive to their HQ In which they'll burn it, I did. And what I received was a earlier 2018 version of OS, as I mentioned in the post.
I have received a link to download my OS, after I emailed them. I hope this is the correct one.
 

next3r

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1809 is old windows .,,install last 20h2 ?

edit
ideal clean install or upgrade ,,.,.install all correct ! clean and correct
alternative here -last

edit,,., windows license
when come laptop + preinstalled windows "HOME" same version is auto activated
HW licensed ,.,or create backup
 
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Apr 26, 2021
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I'll do that of course, I face no problem in doing so, what I'm asking is how to get the Stock OS recovery UFD. My laptop came with Windows 10 home, 1909 version, yet the UFD I got is of 1809.
 

next3r

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I'll do that of course, I face no problem in doing so, what I'm asking is how to get the Stock OS recovery UFD. My laptop came with Windows 10 home, 1909 version, yet the UFD I got is of 1809.
i try find oem broken MSI build
.,,.but best is CLEAN windows ,.,.no MSI bloatware --full performance / no problems !

edit
,.,. 1809 "but this is GLOBAL build" not tested
i waiting for one iso -- newer
 

next3r

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no ,.,.only original windows
or WEB-TICKET

edit ,.,.most links is removed --replaced tool for last windows
you must contact MSI

edit 2 1909 - clean is possitible send ?
 

nysmeee155102da

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The service center in my city aren't allowed to keep stock os. (As per the helpline), they had asked me to send a drive to their HQ In which they'll burn it, I did. And what I received was a earlier 2018 version of OS, as I mentioned in the post.
I have received a link to download my OS, after I emailed them. I hope this is the correct one.
Did you try it already?
 
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