- Joined
- Jun 17, 2018
- Messages
- 4
So... there's a problem with my brand new GE76 12UGS: it doesn't recognize the webcam. It did, at the beginning, because I tried it at first; some days later, not anymore. Following some Windows help steps, tried to uninstall the cam from the device manager and let the system recognize it again by itself on a restart (as Windows Help said it would do...)... but it didn't. It doesn't appear in the Device Manager anymore and it turned out gray in MSI Center.
Then, I read there may be a problem with old BIOS. Mine is .207 (from 31/03/2022) and there's a new version from this July. Since the BIOS is the one that initiates the hardware, it may be the problem, right?
Or can I fix it any other way?
Also, I've never updated a BIOS and I'm kinda scared. It's a new laptop, after all. I watched a video explained how to easily do it with MSI Center, but mine do?esn't have that "Advanced" button option, it just updates drivers. Do I need to update the BIOS from a USB memory? What should I expect when first initialating the new BIOS, do I need to touch anything else there?
I'm computer friendly, within Windows; but this is new for me. Please, help
Then, I read there may be a problem with old BIOS. Mine is .207 (from 31/03/2022) and there's a new version from this July. Since the BIOS is the one that initiates the hardware, it may be the problem, right?
Or can I fix it any other way?
Also, I've never updated a BIOS and I'm kinda scared. It's a new laptop, after all. I watched a video explained how to easily do it with MSI Center, but mine do?esn't have that "Advanced" button option, it just updates drivers. Do I need to update the BIOS from a USB memory? What should I expect when first initialating the new BIOS, do I need to touch anything else there?
I'm computer friendly, within Windows; but this is new for me. Please, help