Immerse GH70 firmware not updating

abailen2008

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I recently purchased the Immerse GH70 and had issues where the audio quality was terrible and there was no bass whatsoever.  I tried updating to firmware version 103 but it would say installation failed and proceed to restart my computer.  Is there any way to manually download the firmware update?  Or is there a solution to fix the update installation?
 

fatedust

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How did you update firmware? In Dragon Center or Gaming Center?
After updating firmware and pc restarted, did you unplug and replug the headset?
 

abailen2008

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Dragon Center and Yes I did all that and nothing worked.  Getting a refund and a different pair of headphones
 

fatedust

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Maybe the old one is faulty, the new one should be fine.
 

jimmylim85

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Is there any update on whether anyone successfully solve this problem? Tried updating firmware to 103 yet it failed.
 

fatedust

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Same question: 
How did you update firmware? In Dragon Center? What version you are using?
After updating firmware and pc restarted, did you unplug and replug the headset?
 

seth.toxic

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hi , i have same problem with firmware update
my version is AUD101_LED139
available version is AUD103_LED139
when im pressing install button its going for update and at the end, it says update failed and restarting my pc

my problem is my microphone when the Noise canceling is On mic is too quiet and if u put it on your mouth the voice is patchy . i mean going high and low (even no voice at all) in middle of talking
and if i turn Noise Cancling off, all the windows sounds, like game sound , or musics that im playing going trough to my friends
i tried everything , like disabling Digital mixer, nvidia audio , unmarking "listen to this device" ... everything...
so i tried updating this firmware but it not gonna update i guess 
dont know what else i can do 
(sry for my bad EN)
 

fatedust

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I would recommend to use the latest Dragon Center 2.0.54.0 to update the firmware. (Live Update > Advance > Scan and install the firmware) 
Just remember to unplug/plug the headset after pc restarts.
 

seth.toxic

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fatedust date=1595316461 said:
I would recommend to use the latest Dragon Center 2.0.54.0 to update the firmware. (Live Update > Advance > Scan and install the firmware)
Just remember to unplug/plug the headset after pc restarts.
yeah but it says "Update failed" and restarting my pc as i said
looks like i threw my money in the garbage cuz even "Supports" cant fix this
also there is no Bass in this headset
i also tried dragon center On my laptop cuz i thought maybe the problem is my windows but it was not
 

nnattawat

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MSI Immerse GH70 Gaming Headset

This new headphone has been packed with concepts and experiences for a full immersion. The MSI Immerse GH70 GAMING Headset comes with high-resolution sound. Hi-Res drivers with Virtual 7.1 Surround sound for Gaming especially Molded from stainless steel for headband / ear cups and can be folded and folded for epicwin easy storage. Designed with a classic but aggressive style, the Immerse GH70 headphones come with RGB lighting and can be controlled via MSI Mystic Light Sync.
 

fatedust

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Hi seth.toxic,

What version of driver is your headset? Have you tried the latest version of Dragon Center v2.0.57.0?
 
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