impossible to open ticket

jcwebb.j154802e1

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Jul 11, 2024
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what on earth is wrong with this company's website ?!?!?! its impossible to open a ticket. ive filled in that form like THIRTY TIMES. and it just goes around in a loop, with no info as to whats wrong. im desperate to fix this motherboard that REFUSES to work. i am about to spend ALL day, every day, telling the world to AVOID MSi as i am so fed up with this non working board and website. Is there an email address, or some other way to talk to this company?!?!?!
 
You can try here:
 
What product you have and what issue with the mainboard?
>>Posting Guide<<



Not sure, have you tried another internet browser?
ive used chrome, and brave. i have registered my mboard: pro b760m-p even uploaded the receipt.
But that ticket form REFUSES to do anything. No error, no message, just returns to the the same page, blanking some fields...
Ive had no sound for days on this mainboard, and nothing others suggest has fixed it.
 
Hi
I see you are based in Europe, so for an RMA you will have to contact the store you got the board from anyway.
Chrome and Edge are both chromium browsers. Try Firefox.
 
I had a similar, but different, issue.

After having submitted a couple of tickets, I received an email asking for a review on the service, and there was a link to a MSI webpage.

I began filling it out, but when I went to submit it, the button was greyed out, could not submit.

So, I replied to the email with the fact that I could not submit the review, and then received another email to submit a review in response.

I am just deleting these emails from now on, not worth the effort and frustration.
 
ive used chrome, and brave. i have registered my mboard: pro b760m-p even uploaded the receipt.
But that ticket form REFUSES to do anything. No error, no message, just returns to the the same page, blanking some fields...
Ive had no sound for days on this mainboard, and nothing others suggest has fixed it.
Please see PM for the Audio fix
Hi
I see you are based in Europe, so for an RMA you will have to contact the store you got the board from anyway.
Chrome and Edge are both chromium browsers. Try Firefox.
Please send any user with faulty Audio on Intel to this link
 
what on earth is wrong with this company's website ?!?!?!
#metoo
Its impossible to open a ticket.
I have filled in that form like MANY TIMES.
And every time get error - wrong Serial Number.
I rewrote the letter by letter many times, rechecked - it still gives an error and I cannot create a ticket!

Edit.
The ticket was created as soon as I removed the attachments!



1737545689997.png
 
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