Intel iris cannot detect Optix G24C monitor

Joined
Sep 22, 2021
Messages
2
I have been using my gaming laptop with the Optix G24C monitor and recently purchased a new lenovo laptop with intel iris in it, why can the laptop NOT detect this G24C monitor while old intel laptop can? Any help is appreciated
 

c2002k

New member
Joined
Feb 23, 2020
Messages
15
I have been using my gaming laptop with the Optix G24C monitor and recently purchased a new lenovo laptop with intel iris in it, why can the laptop NOT detect this G24C monitor while old intel laptop can? Any help is appreciated
Check the cables. Check the output power. Check for software updates. Check if by mistake you have a different mode chosen(example using HDMI but mode is DVI).

If problem persists then contact the retailer of your laptop, there might be some problem with laptop and you would not be willing to keep a faulty laptop.
 
Joined
Sep 22, 2021
Messages
2
Thanks for your advise, I have actually done all you indicated above, in fact I have tried many different laptops which works ok and the 2 laptops with intel iris that I tried and that cannot detect this G24C monitor so I am wondering if anyone have ever experienced the same?
 
Top