Is there supposed to be a manual included with the new RS10TE-072US?

jdbd152b02d4

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Joined
Feb 4, 2021
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1
Picked up this model today and there was no manual in the box. I plugged my mouse, keyboard and mic into the usb's in the back of the console and plugged the monitor in the hdmi slot then turned it on. The nice fan lights illuminate very well but nothing else turns on. The monitor stays in stand by mode, the mouse, keyboard and mic don't light up or function at all. I think I might have set something up incorrectly but without a user manual, I have no idea of finding out. I tried to download a manual from the msi support portal and surprise, it doesn't work and the clueless incompetent rep on the live chat was no help and basically hung up on me. Does anyone know if these are supposed to come with a user manual and either way, how I can download one from the site? Thank you, Jim
 

brizmo128702b0

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Feb 5, 2021
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Don't get excited, I'm just adding to the questions. I came here today to ask about a manual. Specifically, my Interceptor DS4200 backlit keyboard has started "blinking" slowly... dims completely out, then brightens up again. There has to be a setting somewhere but I haven't found it. This is driving me nuts!
 

mwhen153902de

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Joined
May 9, 2021
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1
I'm having the exact same experience with an Aegis Series. no video, no manual, no support on the weekend. incredibly poor. their system to take feedback doesn't even work. probably assuming it will not be complimentary.
 
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