Issues with USB headset


New member
Oct 3, 2021
When I connected a USB headset to my MSI G76 I got no sound from it, and doing the test in Windows 10 sound panel said it couldn't play it. I found that if I disabled the right of applications to use both the mic and the earphones exclusively, then plug/unplug the headset, it would then work, but updates to many of the MSI elements relating to sound would set things back to where I'd have to fix it again. Is there something I should be doing to use a USB headset that I've missed?