LAN Network & Network Card not detected

accord14ed02d1

New member
Joined
May 30, 2021
Messages
7
Hi All, I have Z590 Gaming force and my friend put my computer together. I have i5 11600k lga 1200, win 10 prox64, msi geforce gt1030/corsair vengeance lpx 16gb ddr4 2133/wd black sn750 nvme.2 500gb. Could not detect network adapter when using ethernet cable. Cable is good, using on another desktop and my laptop. My friend put his Wi-Fi network card and still could not detect network adapter. I tried installing update drivers from windows/msi site and USB stick that came with the mobo. Can anyone help with this problem? Network adapter is i225v3. Not sure why it's not detecting network controller. We tried all 3 pci slots for Wi-Fi adapter and still no success. Thanks for the help.
 

citay

Well-known member
SERGEANT
Joined
Oct 12, 2016
Messages
2,328
I had some trouble with that Intel NIC on my Z590 Gaming Force too. What eventually did the trick: In the adapter options (you will find them in the network settings), set "Energy-efficient Ethernet" to disabled, and set Speed to 1.0 GBps Full Duplex instead of Auto. Maybe one of the two already helps, try the first one.

The configuration i'm talking about looks similar to this,

 

accord14ed02d1

New member
Joined
May 30, 2021
Messages
7
Hi citay,
I tried it and still didn't work. I took out the motherboard and will be exchanging at the store. Still under return policy. Thanks fir the help.
 

citay

Well-known member
SERGEANT
Joined
Oct 12, 2016
Messages
2,328
I wouldn't do that this soon, there are some other options left. If you exchange the board to another one of the same, you could have the same problem, for example if it's a software issue somehow.

I don't know the exact steps you took. We could go through it step by step and you could try the newest drivers directly from Intel, which are the ones i used. You should also definitely update the BIOS to the newest one, many bugs are fixed in the latest BIOS. You only exchange the board if you 100% confirmed that it's a hardware issue with the board, but i'm not convinced of that so far.
 

accord14ed02d1

New member
Joined
May 30, 2021
Messages
7
I already disassembled everything. Going with a different motherboard. Thanks for the help though. Tried update from Intel, but cant find the network driver.
 

citay

Well-known member
SERGEANT
Joined
Oct 12, 2016
Messages
2,328
You can install it manually from the device manager, you have to extract the file and point it to the folder "26_3\PRO2500\Winx64\NDIS68".
 

accord14ed02d1

New member
Joined
May 30, 2021
Messages
7
Well in either case, I have disassembled everything and will get a different type of motherboard. Thanks for helping out.
 

citay

Well-known member
SERGEANT
Joined
Oct 12, 2016
Messages
2,328
Alright, just trying to help. Next time, don't throw in the towel so easily... most things can be solved with a methodical approach. 👍
 
Joined
Jun 17, 2021
Messages
2
Hello everyone,
I've received my new motherboard yesterday and I've gotten exactly the same problem as you : "Ethernet driver said that there is no controller detected".
I searched during 10 hours and I finnaly find the problem : Wrong build version of Windows.

If you look inside of the Readme file of the ethernet driver, it said that the driver is built for Windows 10 x64 Version 1809
So after a check on Windows : I downloaded and installed a too old version of windows, mine was 1803.

Once I've redownload the latest version 1809 and reinstalled it, the Ethernet driver installed correctly.
:)
 
Joined
Jun 17, 2021
Messages
2
But that's completely outdated too! They stopped support for that long ago.

View attachment 149507

The current version is Windows 10 21H1. You can update to that using this tool: https://www.microsoft.com/software-download/windows10
I agree, but It depends which version of Windows you HAVE to install. Personally I can't use public versions of Windows.
My windows license is provided by an Enterprise MSDN subscription, and the MSDN portal doesn't provide iso greater than 1809.

Now, with the problem fixed I can use windows update to upgrade my Windows version to the latest.

To thing to remember is : If you got this message/problem check the build version of Windows !
 
Top