Laptop Backcover damaged by Service Center Engineer

Joined
May 14, 2021
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1
Currently I'm facing trouble with my display so I visited one of the MSI authorised service centre.

While checking the laptop the service engineer has damaged the Backcover of my laptop. Even I could hear some sound from inside on moving the laptop.

Who will cover this expense now? Will I get a replacement?

I'll be visiting the service center again once I receive the new LCD display.

N.B.: my laptop is no longer under warranty.

Sorry if this is a wrong section. Please guide.
 
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