Laptop cannot turn on after BIOS update

[chuyengiathathin15aa02eb]

Hello MSI Forum! Newbie here

Recently I just tried to update my BIOS from version with suffix .101 onto .105. When I turned on again after that, not only the screen were black (and signal light at power was only orange), the laptop only held for 10-20 seconds before turn off again.

Is there anything I can do to resolve this? I could not attach any images much since the laptop just go down short after I turn on. I tried to make a question ticket on the service but got prevented due to missing *information file*, which ironically can be only generated with the laptop on.

Thank you very much.

======= Specs
- Laptop model: GF65 Thin 10 UE
- BIOS version: i can only remember the suffix which is .101

 

[Alan J T]

Moved to Notebook section

 

[Downey Rob]

Did you try to connect to the external monitor to check?
If you can not submit the ticket, you might need to contact the service directly.
https://www.msi.com/page/service-location-newe center directly.

 

[cpsoho]

Try to reset EC to see if you could go to the BIOS?

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