Laptop hinge - warranty - repair costs?

a.spearin158f02dc

New member
Joined
Jan 3, 2021
Messages
1
Hi All,

I've had my MSI GL75 for 14 months and i'm starting to notice wear on the plastic casing, there is a crack underneath, and one of the hinges has just given up on me and now the screen is starting to flex, I'm still paying for the laptop under a plan with Currys, which leads me to believe I still have a degree of protection in terms of warranty?

Any idea about the cost of repair for this type of thing?

Thanks,

Ant
 
Joined
Jan 26, 2021
Messages
1
I have the same problem with my MSI GL72M gaming laptop. It's funny how this crappy PC started to develop cracks and therefore, one of my screen hinges broke, along my the charging port. I contacted MSI's tech support (in 2 separate occasions) before my warranty expired, but I only got the runaround and zero help. I hate them for letting me down. I will never again invest my hard earned money in their products. --BTW, I also own 2 other HP laptops which are nearly 10 years old and never had any issues regarding cracks or broken charging ports so far. It's all about quality control, which Chinese made products don't have. --- If you own an MSI laptop, read this... MSI laptop broken hinge -- weak design | Tom's Hardware Forum
 
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nysmeee155102da

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Jan 4, 2021
Messages
959
Well.. as a MSI laptop owner for 3 laptops, I have no complains about the hinge.. they all work fine..
My GL62M still in a good condition without any repair.
 

drek4

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Feb 18, 2018
Messages
821
Same here, my GL62M 7RDX, hinges are fine, love the darn thing, you can play all day, when you can find the time, and it stays nice and cool.
If you count the hours I played on it, it's my best bang for the buck!
Just a pity they never had the 1070 option for it.
 

asoulby

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CORPORAL
Joined
May 22, 2018
Messages
25
My laptop been back 6 times to MSI, including new hinges, new screen, new SDD card, new case parts, new screen surround, the plastic so brittle to the point the case fall apart in my hands, out of warranty the hinges have gone again.
I never buy this brand again, I've got a Dell which 14 years old and never had a problem with apart slow CPU and Video card, and not enough ram.
 
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