Laptop keyboard problems

[sov.luka12eb02b1]

Heya, I have a problem with my laptop keyboard, not sure if it matters but my laptop is Vector 16 HX A14VHG. My Escape, Console and Tab keys stop to work properly here and there. When I start up my laptop they work like they should with very gentle tapping no problem. However when I start gaming, they stop working and I have to press really hard for them to work, usually I put even one of the fingers on the bottom of laptop to basically squeeze it from both sides for them to start working again for a while. I'm not a rocket scientist, but it seems like some mental inside expands due to heating coming from hardware parts and make those keys almost unusable. Apart from that whole keyboard works as it should. Also there is no dust or anything like that preventing them from pressing, since it happens only when my laptop is hot. Any ideas how to fix it please?

 

[Edric]

Since the issue only happens when the laptop gets hot, and the keys work again after applying pressure to the chassis, it sounds more like a hardware/contact issue than a software setting.
You can try checking with an external keyboard first. If the external keyboard works normally, I would suggest contacting MSI service to have the keyboard module and internal connection checked.
As a temporary workaround, using an external keyboard should be fine, but the built-in keyboard issue should still be inspected if it keeps happening.

 

[sov.luka12eb02b1]

Since the issue only happens when the laptop gets hot, and the keys work again after applying pressure to the chassis, it sounds more like a hardware/contact issue than a software setting.
You can try checking with an external keyboard first. If the external keyboard works normally, I would suggest contacting MSI service to have the keyboard module and internal connection checked.
As a temporary workaround, using an external keyboard should be fine, but the built-in keyboard issue should still be inspected if it keeps happening.

Thanks for reply. Yeah, it's definitely hardware issue, gotta replace it at some point, when it becomes unbearable I guess.