Liberator dual foot pedal issue

[steven.blanchar15ca02e7]

I just received the dual liberators I kickstarted and came across an issue that I was wondering if it was something on my end or a bug in the software/firmware. I have one liberator plugged into the other and then the other plugs into the computer. My problem is that the one Liberator plugged into the other has an issue with its left button. Whenever I press it, it acts like its being held down and is spamming the key assigned to it. So if its assigned to 1 and I press it once I just get 1 being spammed like 11111111. Once I press any of the other Liberator buttons, it stops spamming the key. I tried changing the key it was assigned to and it didn't fix it. I tried swapping which Liberator was the primary one hooked to the computer and which was the secondary hooked into the other Liberator and it still gives the same result (the bad left button now works, but the good left button now spams the key). So I am thinking its an issue with the software/firmware, but wanted to see if anyone else had this issue before contacting their support. As it stands I basically only have 5 buttons to use as the 6th is just useless as is. So can anyone confirm this issue or is it just me?

 

[teletubby_po]

how did you set the left key's macro, can you share the set duration and delay? does the left key work normally when you connect one pedal only?

or can you share a screenshot of this

 

[steven.blanchar15ca02e7]

Here's the image of how the left key is set. I use the same for every key. And yes, when I only have one pedal plugged in, it works just fine.
I also just tried plugging in both pedals instead of hooking one into the other. When you do that it doesn't recognize the second pedal at all. After I plugged it back into the other foot pedal it wouldn't recognize the 2nd one either. So I then just unplugged the primary and plugged it back into the tower and now the left key works just fine for some reason. Seems a bit finicky but at least its working for now. Will be interesting to see if it still works after I turn off the computer tonight and turn it back on tomorrow.

 

[j.morrison18615ac02e7]

Did you get both pedals to work? I can only get the main one plugged into the computer, not sure how to get both.

 

[steven.blanchar15ca02e7]

Yeah, I got both pedals to work. You plug pedal A into Pedal B and then plug pedal B into the computer. You may need to close and reopen the software a few times and/or unplug/replug the pedal into the computer for it to pick them both up.