M.2 SSD cannot be detacted - MSI B450 Gaming Pro Carbon Max Wifi

bwthai715e002eb

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I have a problem after I add a ssd to the second m.2 slot, it always cannot be detacted when I open and login to windows. But then I restart and go to BIOS, save and without changing anything, and login to windows, the second ssd shown and working fine. The problem is, if I shut down the computer and start the computer next time, it come again, and I need to do it again and again as above mentioned.

Anyone can explain why? Because I sent for warranty to repair already, but the problem still remain the same.
 

citay

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Please list all your components in detail. SSD models, PSU model, CPU, etc.
 

bwthai715e002eb

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Please list all your components in detail. SSD models, PSU model, CPU, etc.
CPU: Ryzen 5 3600
PSU: Cooler Master MWE Gold 650w
SSD: Slot 1 - WD SN750 (System Windows 11)
Slot 2 - WD SN550 (This is the slot got problem as mentioned)
 

citay

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Yep, update to the latest then. You don't want to be troubleshooting for ages when it possibly was a BIOS bug all along.
 

bwthai715e002eb

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Yep, update to the latest then. You don't want to be troubleshooting for ages when it possibly was a BIOS bug all along.
Hi there, thank you for the help. I already update the BIOS to v2.b1, but the problem still remain the same.
 

Alan J T

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Hi there, thank you for the help. I already update the BIOS to v2.b1, but the problem still remain the same.
Do you have any PCIE devices installed like capture card, sound card, USB card, ect
1660018898975.png
 

bwthai715e002eb

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Do you have any PCIE devices installed like capture card, sound card, USB card, ect
View attachment 162517
I only use graphic card on first pcie slot x16. By the way, the problem is when i start my computer, it cannot be detected. I need to restart and go into BIOS, save without any changing, after that can detect. But after I shut down computer and turn on again after few hours, the problem come again.
 

bwthai715e002eb

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Do you have any PCIE devices installed like capture card, sound card, USB card, ect
View attachment 162517
Hi there, unfortunately i got more issue after I update the BIOS, the MSI center and afterburner got problem. So I uninstall and install again, the graphic card fan turn on automatic itself. It should be Zero Frozr setting on, but after a while it will turn off Zero Frozr and fan start to on 29% 1000rpm AUTOMATIC!
 

Alan J T

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For now can you swap you M.2 Around and see if you still get same problem
As to the GPU uninstall MSI Center using the uninstall tool

Check with SSD manufactures sites for Firmware updated for the SSD
MSI Center Uninstaller
 

bwthai715e002eb

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Good news is, after I update the firmware, the m.2 ssd is detectable as normal.

But bad news is, the MSI center still got problem, even I have uninstall with MSI Center Uninstaller and reinstall again. The setting inside will automatic change itself, ex-specially the fan setting. And another issue is, the afterburner will automatic restart and restart again. I never adjust any setting at afterburner, all is default setting, but the gpu fan will off the auto itself. I also use the uninstaller of afterburner and reinstall again. But the issue remain the same. Was it because Windows 11 issue?
 

Alan J T

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Good news about SSD :biggthumbsup:
Could be because of Win 11
Check you Windows Power profiles
 

citay

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My power mode is setting best performance.
Yep, High/Best/Ultimate Performance are pure snake oil that will only cause unnecessary load, waste power and cause higher temperatures, see here. "Balanced" is the only way to go.

In MSI Center under Features, make sure all "Device Speed Up" is disabled, horribly bad function.
 

Alan J T

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I don't know why windows even has that max power option now days should just be Balanced or Low
 

Alan J T

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MSI Center and Afterburner are likely clashing

Try using Afterburner with out MSI center

Out of interest what do you use MSI Center for

Avoid installing the ones with red cross on them
1660319307061.png
 
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