MAG 273QP QD-OLED X24, Windowss 11 says HDR not supported

D3M0N07

D3M0N07

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may be after firmware update windows 11 say HDR not supported, I have displayport ( cable ) 2.1 ugreen but still but still says HDR not supported.
 

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Please install driver for MAG-273QP-QD-OLED-X24 on MSI website.
www.msi.com

MAG 273QP QD-OLED X24 | 27 Inch Gaming Monitor | MSI Global

The MSI MAG 273QP QD-OLED X24 Gaming Monitor, 27 inches of stunning QD-OLED, 2560 x 1440 (WQHD) and 240Hz for ultra-smooth visuals. Perfect for competitive gamers seeking immersion.
www.msi.com www.msi.com

How to install monitor driver in device manager?

MSI Global - The Leading Brand in High-end Gaming & Professional Creation

As a world leading gaming brand, MSI is the most trusted name in gaming and eSports. We stand by our principles of breakthroughs in design, and roll out the amazing gaming gear like motherboards, graphics cards, laptops and desktops.
www.msi.com www.msi.com
 
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Please refer attachments to check it again.
 

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btw when connected to PS5, its detected the HDR, i really dont know what is the problem, my graphic driver or windows btw my recent windows 11 is fresh installed. . .
 
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Have you tried with another cable? It’s more likely Windows 11 issue anyway. You can also try to update your graphics driver.
 
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Please provide picture for all information in system information in Windows OS as attachment.
How to check System Information in Windows 11?
winsides.com

How to check System Information in Windows 11? - Winsides.com

Explore different ways to check System Information in Windows 11. The system Information provides crucial information on Hardware & Software.
winsides.com winsides.com
 

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Please confirm it has been installed "KB5065789" in view update history page under settings menu in Windows OS.

Windows 11, version 24H2 update history

Windows 11, version 24H2 update history - Microsoft Support

support.microsoft.com support.microsoft.com

Releasing Windows 11 Builds 26100.6713 and 26200.6713 to the Release Preview Channel
[HDR] Fixed: HDR may unexpectedly immediately turn off after being enabled in Settings.
blogs.windows.com

Releasing Windows 11 Builds 26100.6713 and 26200.6713 to the Release Preview Channel

Hello Windows Insiders, today we’re releasing Windows 11 Builds 26100.5061 and 26200.6713 (KB5065789) to Insiders in the Release Preview Channel on Windows 11, version 24
blogs.windows.com blogs.windows.com
 
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i am using
Edition:Windows 11 Pro
Version:25H2
Installed on:10/31/2025
OS build:26200.7019
Experience:Windows Feature Experience Pack 1000.26100.265.0

May be "KB5065789" not installed
update history in attachment, and which one i should install
 

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Last edited:
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I confirm: I recently bought this monitor model MAG 273QP QD-OLED X24, and when I updated the FW116 firmware to the DP port, Windows doesn't detect HDR support on the monitor (even though my old Redmi G Pro 27 MiniLED monitor worked perfectly in HDR mode via the DP port). On this monitor, HDR only worked via the HDMI port.
I'm using Windows 11 25H2 with the latest updates and an RTX 5070 card.
This is a firmware issue, as in the standard fw106 firmware, HDR functioned via the DP port.
I don’t know what to do, return it under warranty or is there a chance that the situation will improve with new updates?
 
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Please refer below steps to check after updating firmware on the MSI monitor.
Step 1. Please remove power cord on monitor around one minute after updating firmware.
Step 2. Please re-plug power cord on monitor.
Step 3. Please to do reset once in setting page under OSD menu.
 
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I have a different monitor model, but here is my experience:

I was able to reproduce this issue on Windows 11 24H2, but it doesn’t happen on Windows 10 22H2. Looks like Microsoft’s latest updates for Windows 11 are causing some trouble.
Since I don’t use Windows heavily, it’s not a big deal for me. Everything works fine on macOS and Fedora KDE 43.
 
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nix.u158102de said:
I confirm: I recently bought this monitor model MAG 273QP QD-OLED X24, and when I updated the FW116 firmware to the DP port, Windows doesn't detect HDR support on the monitor (even though my old Redmi G Pro 27 MiniLED monitor worked perfectly in HDR mode via the DP port). On this monitor, HDR only worked via the HDMI port.
I'm using Windows 11 25H2 with the latest updates and an RTX 5070 card.
This is a firmware issue, as in the standard fw106 firmware, HDR functioned via the DP port.
I don’t know what to do, return it under warranty or is there a chance that the situation will improve with new updates?
Click to expand...
Not a firmware issue, currently running FW116 as well and HDR working fine in windows with both HDMI and DP
 
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