MAG X670E TOMAHAWK WIFI M.2_1 Slot not detecting WD SN850 and SN850x with certain BIOS versions.

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darkgobis

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How is it possible that, i took the drive(s) out many times, even cleaned out the pins extremely carefully with IPA, has no issue working on another system (previous MAG X570 any slot, latest BIOS versios and older ones) including the with v14 and v152 of hte x670E for both cold and warm boots, work, and perfectly perform at any tests as they should, have no issue, are being detected with 3 completely different NVME enclosures(different chip controlers x2 different ASmedia, and one Realtek-based), SMART info shows no issues, and the fact that this 100% consistently happens only with the specific BIOS versions i have tested, + when i revert, the exact same detection behavior occur, 100% of the times.

These drives the SN850X 4TB and my other SN850 2TB have the exact same issue in the exact same BIOS versions i mentioned, only in that slot i mentioned (M.2_1).

Other drives, a Partiot P300 256GB and an Adata XPG Gaming S11 PRO 512GB i've tested do not have this issue in that slot no matter the BIOS version, so the slot itself also cannot be the issue.

Is my motherboard faulty, then? Because it can't be both drives, at the same time and at the same time performing and working perfectly on older BIOS versions, right?

The logic doesn't compute.
 
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Also, the link you provided does not have the same drive as me, that is a WD Blue SN580 not an SN850x nor a SN850, so this is not what MSI tested, according to your reply at least.
 
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I have the same issue with both my 1tb sn850s. I ended up putting a Samsung drive in m.2_1 and made that my boot drive. Has worked fine ever since. The sn850s work and are always recognized in any of the other m.2 slots. Both my sn850s worked in my b550 system without any issue previously.
 
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MadSky said:
MSI is aware since December 2023 - if not even earlier.
MSI don't care.

Click to expand...
I know they don't, which is why i am bringing it up again and also to make a statement that is why, this is going to be my last MSI product.

Forgot to mention it does not matter what settings you can have in the BIOS i have tried changing/disabling anything related to power saving features and detection and GEN speeds, it's a fundamental issue of the BIOS itself somewhere in the detection process, clearly.

+ the fact that they still state in their compatibility list that the disk basically works out of the box when it doesn't, not if you go above v152 BIOS, as anything above v19 and the disk cannot even be detected from a cold boot anymore and past that version not even from a warm boot and no one at MSI seems to give a damn.




There's plenty of better motherboard vendors out there who don't have such issues left unsolved and for that long.
 
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I just wanted to open this theme and saw couple of same issue. I have exactly the same issue.
I have SN850x 2TB and it's not recognized in M2_1 at all, now I'm running my pc from m2_2 slot.

Tried everything and no luck, then before sending a ticket to them or reporting here I stumbled upon this.
Is there something we can do about? Maybe spam then with tickets, or idk.

Anyway not sure if I can revert back to older bios version since I'm running AMD 9000 Series (9600x to be more precise)
 
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stefan.borova15ab02e3 said:
I just wanted to open this theme and saw couple of same issue. I have exactly the same issue.
I have SN850x 2TB and it's not recognized in M2_1 at all, now I'm running my pc from m2_2 slot.

Tried everything and no luck, then before sending a ticket to them or reporting here I stumbled upon this.
Is there something we can do about? Maybe spam then with tickets, or idk.

Anyway not sure if I can revert back to older bios version since I'm running AMD 9000 Series (9600x to be more precise)
Click to expand...
I even registered to the site just for this, to see if visibility helps, i didn't know you can make a ticket, i should make one too, thanks for the info by the way.
 
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There is a new version of bios: 7E12v1F1(Beta version)
Released today with TPD update for 9000 series and with AGESA PI 1.2.0.1 released for trial use.

Not sure will this fix the problem. I'm not sure will I be able to test it today, but if someone else does please post the results.
Anyway, I will for sure do it these days because of performance update for 9000 series, just waiting for my main RAM to arrive so I can test improvements before/after enabling this feature.
 
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I gave up hope for a proper fix and just moved my 2TB SN850x to the M.2_2 slot so I could update to the current BIOS.

I was using the last BIOS that would recognize the drive, v152 from Aug 2023 I believe, and was getting BSOD with Expo enabled on my RAM. Without memory context enabled, I’d get stuck boots. That seemed to work fine until just this week - the only way to get Windows to run after a BSOD was to disable expo. I knew more recent BIOS addressed long boot times with overclocked RAM, so I went ahead and moved the drive, and updated to the BIOS from late August 2024.

It’s a pain to swap in/out from Slot 1 because I have to also remove my GPU, so I don’t think I’ll get into it again until I pickup a Gen 5x4 SSD for Slot 1 when prices come down.

I’m cant say I’m totally happy about this setup, but I also don’t think I’m missing out much by rhaving the drive in slot 2. I just wish it wasn’t necessary to have a stable system.
 
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On older BIOS versions you had to enable Power Down Enable to prevent BSOD when having Memory Context Restore enabled.
On newer BIOS versions you can leave Power Down Enable set to Auto - it will be enabled automatically if needed.
In Windows you can check the state of Power Down Enable with ZenTimings.
 
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darkgobi14c802c7 said:
How is it possible that, i took the drive(s) out many times, even cleaned out the pins extremely carefully with IPA, has no issue working on another system (previous MAG X570 any slot
Click to expand...
The CPU you Are using.
Companies like MSI, ASUS, Ect get their CPU directly from AMD these will be Validation CPUs and all companies receive the same type of Validated CPU this is for consistent testing among the different Mainboard manufacturers These CPU are the best samples possible.

Yours and Mine are Retail so not held to such a high standard in Passing the test Let's say a Validated CPU may have a pass of 99% whereas Retail has a pass of say 90%
Which CPU do you think is likely to have problems with Hardware

MSI is aware of the Problem with Samsung and WD M.2 I have had the run test several different times and the results all come back with a Pass
They have tried to Replicate the problem with the Hardware they tested with and have not had any success, No replication of the problem and there is no way to find a fix

You will find quite a few with the same problem in this topic
 
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MadSky said:
On older BIOS versions you had to enable Power Down Enable to prevent BSOD when having Memory Context Restore enabled.
On newer BIOS versions you can leave Power Down Enable set to Auto - it will be enabled automatically if needed.
In Windows you can check the state of Power Down Enable with ZenTimings.
Click to expand...
OK Nice to know Just updated to the latest BIOS, after the one on my board got so badly corrupted it would not post past Code 22, all because I swapped out a 1TB MSI M480 M.2 with a 4TB Lexar NM790. Pretty sure the Board did it out of Spite as I had to use an External Bios Programmer to Reflash the Bios
 
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jonmang157d02db said:
I’m cant say I’m totally happy about this setup, but I also don’t think I’m missing out much by rhaving the drive in slot 2. I just wish it wasn’t necessary to have a stable system.
Click to expand...
Yep I know it is annoying but one solution is to do not Buy Samsung 900 series or WD 800 series SSD M.2 drives

I have a total of 10 SSDs mounted in my PC 4 M.2 snd 6 SATA-3 SSD
The Patriot is my Back up Drive and is in a USB Caddy
1725087819155.png
 
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I wanted to chime in and share that I am also encountering the same issue but on an MPG X570 Gaming Plus motherboard. I have a 2TB WD BLACK SN850X NVMe SSD that I usually place in the M.2_1 slot. However, just a few weeks ago, it started giving me issues where the BIOS wouldn't detect the drive occasionally. Just two days ago, it stopped recognizing it altogether. Ideally, it would be best for me to move the drive to the M.2_2 slot, however, I already have another drive placed in that one. Unfortunately, I cannot swap the drives because the M.2_2 SSD is a SATA drive, and the M.2_1 slot only supports PCIe. I have tried removing the NVMe, cleaning it with IPA, and reinserting it multiple times. I'm not quite sure what to do or where to go from here. I have also tried downgrading the BIOS from the latest version (7C37vAO), which I had installed, to 7C37vAL, which was released in July of last year, but unfortunately, that didn't seem to fix the issue. I will keep trying to fix it, but it seems like a shot in the dark at this point. Let me know if there are any updates or solutions. (y)

The build in question:
CPU: AMD Ryzen 3 3100, 4-Core & 8-Thread
Motherboard: MSI MPG X570 GAMING PLUS Motherboard (AMD AM4, PCIe 4.0, DDR4, SATA 6Gb/s, M.2, USB 3.2 Gen 2, HDMI, ATX)
CPU Cooler: Cooler Master Hyper 212
Case: NZXT H510 - CA-H510B-B1
Graphics Card: Nvidia Geforce RTX 2060 Super Founders Edition
RAM: Crucial Ballistix MAX 4400 MHz DDR4 DRAM (16GBx2)
SSD M.2_1: WD BLACK 2TB SN850X NVMe SSD - Gen4 PCIe, M.2 2280 - WDS200T2X0E - The Problematic SSD
SSD M.2_2: WD Blue 500GB SATA 3, M.2-2280
Case Fans: Noctua NF-F12 iPPC 3000PWM
PSU: EVGA 450 BR, 80+ Bronze Certified 450W ATX
 
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It's WD black SN770 series NVMEs as well in M2_1 and I've had issues with some BIOS not detecting even older WD NVMEs in slot 4. I don't know what to say to MSI about this - there is clearly a problem with how many people experience this specific issue. If MSI want example SSDs which don't work with their BIOS they could ask us for an example drive from one of us.
 
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Alan J T said:
The CPU you Are using.
Companies like MSI, ASUS, Ect get their CPU directly from AMD these will be Validation CPUs and all companies receive the same type of Validated CPU this is for consistent testing among the different Mainboard manufacturers These CPU are the best samples possible.

Yours and Mine are Retail so not held to such a high standard in Passing the test Let's say a Validated CPU may have a pass of 99% whereas Retail has a pass of say 90%
Which CPU do you think is likely to have problems with Hardware

MSI is aware of the Problem with Samsung and WD M.2 I have had the run test several different times and the results all come back with a Pass
They have tried to Replicate the problem with the Hardware they tested with and have not had any success, No replication of the problem and there is no way to find a fix

You will find quite a few with the same problem in this topic
Click to expand...
AMD Ryzen 9 7950x3D retail, it works and performs as it should in all tests and passes all tests (also EXPO tested for 72 hours and never had an issue at all) this is why i have a screenshot of the specs of my PC in the links of this post's initial comment
(i have every detail there, so i don't need to write about the specific of the issue and the solutions i've tried).
I have resited the CPU as well many times and it made no difference the issue only occurs with the aforementioned BIOS versions, as the firmware of the drives is up to date, i've even contacted WD support and they asked for all S.M.A.R.T. values for the drive from Crystal Disk Info and it passes everything.

As for :
"MSI is aware of the Problem with Samsung and WD M.2 I have had the run test several different times and the results all come back with a Pass
They have tried to Replicate the problem with the Hardware they tested with and have not had any success, No replication of the problem and there is no way to find a fix"

Sounds kinda vague, as to what and how they tested things to be honest which leads me to my next conclusion
which is that, since i can replicate the issue 100% of the times and the hardware itself doesn't have any signs of issues on any other system tested and other drives work in that slot but this issue only happens with specific BIOS versions with the aforementioned drives, yet MSI says otherwise, to me this sounds that this is pure bs as i find it unlikely that a properly working for 6 months, now, disk and CPU, which have been rigorously tested many times to be the issue.

I guess i'll just have to buy a different motherboard at some point and it certainly isn't going to be an MSI one as at this point with the current evidence from my position i cannot find anyone else at fault.
 
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