MAG27CQ + Xbox Series X 1440p120Hz

jstan92

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Nov 3, 2020
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Hi,

So the MAG27CQ is able to do 1440p144Hz (1440p120Hz on HDMI) however, the Series X (which can output 1440p120Hz) does not give this option.

Instead it only gives 1440p60Hz or 1080p120Hz - it says that the display does not support 1440p at 120Hz.

Does anyone know why this might be happening? It's not the only monitor that is unable to allow the Series X to output 1440p120Hz.

There is some talk of freesync limiting the 1440p to 100Hz over HDMI which obviously the Series X then reads as <120Hz and deems the monitor incapable. Others say that the frequency timing for the vertical frequency of the panel is slightly less than what the Series X is expecting to see and again deeming the monitor incapable.

I... we, as a community, really need some engineers/developers/people who have the knowledge to shed some light on what the issue(s) preventing the Series X from outputting 1440p120Hz are.

Thanks.
 

jstan92

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Please refer manual on page 7 for support list of resolution and refresh rate.
Not to be rude, but I have been looking into this for the past week and the first place I checked is the manual.

I KNOW the monitor can do 2560x1440p@120Hz, this isn't the problem - the Xbox Series X not allowing me to use 1440p120Hz is the issue.

But if my monitor supports this res/refresh rate, then why can I not use it on the console? There must be something else at play here.

Is the panel's vertical frequency outside of what the Xbox is looking for? Are the timings VESA standard? Does FreeSync limit the 1440p signal to 100Hz?

All these questions no one can answer, or at least eliminate from being the cause of the issue.
 

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fauc

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It can be set to 1440P/120Hz on "XBOX one" and MPG27CQ as attachment.
 

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Nichrome

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Then it clearly is an issue with the console
It supposedly can handle 4k 60hz.. obviously xbox site is not clear enough, as for everything it's "up to" rather than specific XYZ@60hz or ABC@120Hz.
 

jstan92

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It can be set to 1440P/120Hz on "XBOX one" and MPG27CQ as attachment.
That is a different monitor to the one I own. And the "Xbox One" can not do 1440p120Hz, only the Xbox One X, Xbox One S and the Xbox Series X (Stupid naming convention I know)

Then it clearly is an issue with the console
It supposedly can handle 4k 60hz.. obviously xbox site is not clear enough, as for everything it's "up to" rather than specific XYZ@60hz or ABC@120Hz.
I am convinced it's an issue on both sides, clearly the Xbox Series X is having an issue displaying 1440p120Hz on a monitor rated to handle that res/frequency.

This is most likely down to the use of non-VESA standard timings, which MSI have chosen to implement. However, the most viable solution would be for MS to release a fix for this as the common factor here is the Xbox Series X regardless of what monitor someone owns.

But what I am missing is the detailed information on the panel used in the MAG27CQ, or MSI's custom timing/software that they may have implemented for the monitor. Clearly, the Xbox does not like the information it is getting back from the monitor... which should be a VESA standard for 1440p120Hz
 

johncenawwe

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MSI engineers have to give us clear information now. I have seen many posts about people with MSI monitors having problems but none of them gets fixed.
 
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Hi,

So the MAG27CQ is able to do 1440p144Hz (1440p120Hz on HDMI) however, the Series X (which can output 1440p120Hz) does not give this option.

Instead it only gives 1440p60Hz or 1080p120Hz - it says that the display does not support 1440p at 120Hz.

Does anyone know why this might be happening? It's not the only monitor that is unable to allow the Series X to output 1440p120Hz.

There is some talk of freesync limiting the 1440p to 100Hz over HDMI which obviously the Series X then reads as <120Hz and deems the monitor incapable. Others say that the frequency timing for the vertical frequency of the panel is slightly less than what the Series X is expecting to see and again deeming the monitor incapable.

I... we, as a community, really need some engineers/developers/people who have the knowledge to shed some light on what the issue(s) preventing the Series X from outputting 1440p120Hz are.

Thanks.
Were you able to resolve this issue? Looks like I have the same problem 5 months later...
 

130112ba02b1

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Jul 31, 2021
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A very useful thread. I have been following up through support asking a similar question about the MAG272qr. I got pointed at information that makes no reference to 1440p/120 on a Series X. I did the usual manual and website checks - it looks like it should work on paper but I'm concerned there is something else that will throttle the preformance.

Has anyone had any joy with MSI monitors on series X?
 

fauc

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1.It is just FHD/120Hz (1920*1080@120Hz) when XBOX Series X and MAG272QR.
2.Game must be also support FHD/120Hz on on Xbox Series X.
List of games that support 120 FPS on Xbox Series X|S
 

aka93052154202d7

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Sep 21, 2021
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My monitor is Optix Mag27cq, i have the same problem on xbox series s ,i cant obtain 120hz at 1440p with Hdmi connection,can you explicate this please?
 
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Oct 22, 2021
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Has anyone found a fix or workaround for this? When my computer is connected to the monitor it is automatically 1440 at 120hz but the Xbox only allows me to choose 1080 at 120hz or 1440 at 60hz. I’ve tried fiddling with all the Xbox settings as well as the OSD modes but can’t get it to work.
 
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