Meg X570 Unify doesn't post with ram anything higher than 3200mhz with a Ryzen 5800x

Migx

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I have a Trident Z Neo DDR4-3600MHz CL16-16-16-36 1.35V 32GB (2x16GB) kit.
I got this motherboard along with a 5800X processor yesterday. The pc won't post if I use the memory higher than 3200 mhz.

Is this going to be fixed at some point or should I just return the motherboard while I can?
I say this very bluntly because lots of people have been having this problem and apparently someone else with the same issue got a ticket response from msi saying 'sorry the new cpu's are only guaranteed to work up to 3200mhz" when we all know that every other brand of motherboards has been having no issues of running compatible memory at their advertised XMP speed. Every review of the new cpu's has been running at least 3600mhz ram. Hell, the last news piece on the msi website brags how they got their memory running at 4200mhz with the new cpus: https://www.msi.com/news/detail/26d2ac2a2d21cce1fdc682bda01ab066
 

plutomate

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sorry the new cpu's are only guaranteed to work up to 3200mhz
i'm pretty sure this statement is not true and most likely, it's rather BIOS than HW problem. I'll say wait a bit now and see if new BIOS appears on website.
at the same time, can you post your memory sticker here?
1604719889354.png
 

SeoulFinn

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I'm sure we all know that 3200 is it officially supported speed. Anything over that is overclocking.

I wouldn't worry too much. I'm sure there will be new BIOS revisions coming out soon that will fix this. In the meanwhile you could try giving Dram Calculator for Ryzen (v 1.7.3) a try and see what "safe" timings it gives for 3600MHz and 3000 series CPUs. It doesn't officially support 5000 series processors yet, but you might get lucky.
 

Alan J T

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Could also be that the ram is just too new to be validated as well. There going to be a lot of teething problems till More chips are in the wild and AMD start to get more real world data. It It is not like they can test ever single config out there. Hell it is only the very first Bios for a new Chip.
 

sirwasss

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Im having the same issue as the OP, except that Im using a MSI MEG X570 ACE (should be the same as the Unify plus RGB bells and whistles).
After installing the 5800X and the Enermax Liqtech II 280 AiO onto the Board I used the exact same RAM my previous 3800X was working flawlessly with on this board for a year:

2 Kits (4 Sticks total) of HX434C16FB3AK2/16 (4x 8GB HyperX Fury 3466Mhz CL16, B-Die)

Upon hitting the power button the PC turned on, Monitor turned on, Debug-LED on the Board lit up at "VGA". Debug-Code read "02".
Did a CMOS Reset, still no post. Reseated the GPU (RTX 3080), still no post.
Then I removed 3 of 4 RAM Sticks and got a post and boot.
Adding any further sticks prevented the Board from posting again.

Then I swapped the HyperX RAM against 4 Sticks of 8GB G.Skill FlareX (also B-Die) which resulted in an instant post.
I set the XMP profile (3200Mhz, CL14) and the PC is working properly since.

Overall Im not surprised about these compatibility issues since the CPUs are new, but judging from the reviews I have to assume higher RAM speeds are achievable with Zen3 on other boards (up to and even slightly above 4000Mhz). I hope MSI gets these issues fixed with future BIOS revisions.
 

SeoulFinn

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I sure hope so!

Bit off topic: My soon to retire 3800x can do IF 1900MHz. I'll be mightily disappointed if 5900x can't push my 2x8Gb Patriot Steel Vipers (4400CL19 now at "loose/safe" 3800CL16) to IF 2000MHz.
 

Alan J T

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Apparently a lot of them reviewer failed to state that they set the Memory timings manually
 

jaeilchoi151802d0

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I have a Trident Z Neo DDR4-3600MHz CL16-16-16-36 1.35V 32GB (2x16GB) kit.
I got this motherboard along with a 5800X processor yesterday. The pc won't post if I use the memory higher than 3200 mhz.

Is this going to be fixed at some point or should I just return the motherboard while I can?
I say this very bluntly because lots of people have been having this problem and apparently someone else with the same issue got a ticket response from msi saying 'sorry the new cpu's are only guaranteed to work up to 3200mhz" when we all know that every other brand of motherboards has been having no issues of running compatible memory at their advertised XMP speed. Every review of the new cpu's has been running at least 3600mhz ram. Hell, the last news piece on the msi website brags how they got their memory running at 4200mhz with the new cpus: https://www.msi.com/news/detail/26d2ac2a2d21cce1fdc682bda01ab066
Man I think I'm in the same boat as you..

Got a x570 Unify with my 5800X and bios flashback went fine. Tried to use XMP profile on my T-Force 3600Mhz 16Gb x 2 CL14 and my EZ Debug light was stuck on CPU. Did a CMOS reset and got Windows installed finally. Set Ram to 3200Mhz and I'm booting fine.. but I tried using Ryzen Master to OC my ram and sometimes it worked and I would boot into windows but all my audio would get all crackly and popping whenever I turned any sound on. I thought there was something wrong with either my CPU or RAM but I guess its just too early for any optimisation?

Anybody else have experiences to share?
 

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Alan J T

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Why does it seem like everyone else on benchmarks etc are getting at least 3800Mhz? This is so sad :/
Well they get the Cherry picked Motherboards, Cherry Picked CPU sent to them By AMD and Cherry Picked RAM Sent to them by the Ram manufacturer. When you had to buy yours so you don't get the best of the best bined pre tested components. And they have a support staff and Tech savvy people they can phone up and ask how to make it work. Where you get stuck with just us. They may very well have been told to only use a certain type and make of Ram and Motherboards.
 

jaeilchoi151802d0

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Well they get the Cherry picked Motherboards, Cherry Picked CPU sent to them By AMD and Cherry Picked RAM Sent to them by the Ram manufacturer. When you had to buy yours so you don't get the best of the best bined pre tested components. And they have a support staff and Tech savvy people they can phone up and ask how to make it work. Where you get stuck with just us. They may very well have been told to only use a certain type and make of Ram and Motherboards.
Makes sense but I'm only at 3200 trying to get to 3600.. it seems its really easy on non msi motherboards atm.
 

SeoulFinn

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Well, then it is a MSI problem that will be fixed as soon as MSI gets its [***CENSORED***] together. I don't believe even for a moment that the BIOSes they offer now are final. They are just a rush job to iron out some problems. Have patience! (I'm still waiting for my CPU. You are lucky!)
 

kaspar.jaku154b02dd

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I have same issue with my x570 prestige creation, 5900x. TridentZ neo f4-3600c16d-32-gtznc will boot only on default (2133 mhz), XMP profile doesnt work. On my prior 3900x and 3900xt, 3800 mhz, cl 16/ 1900mhz fclk, 1.380 V worked flawlessly. I have tried 4 sticks of corsair vengeance lpx 3200 cl 16, (propably bad bins) b-dies. It boots on xmp, but nothing more (timings nor frequency). I havent tried 3900xt on new BIOS though. But was using it on previous beta BIOS, so i guess it should handle it on current version too. It seems that RYZEN 5000 series are unable to pass 3200 on current MSI bios, no matter if its XMP or manual timings.
 

Alan J T

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Do not think I have seen any one with a B550 chip set with the problem unless I missed there post.
 

chbohle155002db

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I am having the same problem.
- Unify x570 with latest BIOS
- 32Gb Crucial Ballistix 3600Mhz CL16
- Ryzen 5800x

XMP is not booting at all. Setting clocks, timings and voltage manually I can get it to boot with 3400-3800 Mhz, but memory performance is basically halved when running with anything faster than 3200 Mhz.
 

yazamir

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The same situation - changed 3800X to 5800X and got 3200 memory instead of 3733 thanks to MSI X570 Ace.
The memory runs easily at 4000MHz, but the performance drops dramatically. The whole problem is in limiting the frequency of the FCLK at 1600 MHz, if you set it even a little higher, then everything slows down a lot.
As always, MSI released BIOS among the first, but of the worst quality.
 

a.fera158902e4

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Hello,
same Problem here since I upgraded to AMD Ryzen 5600X.

- XMP (1/2) not working (Error-Code: 0d or 07)
- everything over 3200Mhz RAM-Speed (manually) not possbile or with extreme bad performance (latency 200ns)
- 3200 Mhz works, but the Latency is still not good enough with good timings ( arround 5-10ns higher then ASUS, Gigabyte Boards)
- Dragon-Center: Mystic Light does not recognice the RAM (no RGB settings)


My hardware:
- MSI Unify X570 (newest BIOS A70)
- AMD Ryzen 5600X
- G.Skill 4x8Gb 3600 F4-3600C16D-32GTZN
- RTX 3080

With my old Ryzen 3 3100 everything works (RAM 3600 + XMP, RGB).


And anybody who is writing here AMD is supporting only 3200Mhz: look at the specs of the MSI Board, RAM over 4000Mhz+ supported and if that is not true, this is a deception and
not legal.


 
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