I've RMA'd this motherboard twice for the same issue in quick succession. First, I do note that the manual does say this port does NOT support USB 2.0 devices. My Samsung galaxy S23 ultra phone however does support USB 3.0 speeds as supported by USB device tree viewer program which indicates the phone is connected in "superspeed" mode which is USB 3.0 instead of "high speed/full speed" which is USB 2.0 when plugged into my new X870E GODLIKE board, so that's not the problem. I was also able to verify that USB 2.0 devices will not function in JUSB2 - i got a usb-c to usb-a adapter and plugged in a usb 2.0 flash drive, which appears to get power for a split second then shuts off and is not detected.
The problem is two fold. I believe the port on my X670E GODLIKE did originally work for a short period when I got the motherboard in early 2023. There is no firmware updates found on MSI Center or the download page for the PD firmware. I updated BIOS to the version G0 (after RMAing it appears they backdated it back to version H0 which it is now on). The issue originally is that it would fast charge (the charge icon on my phone would be the cyan colored fast charge icon with 2 lightning bolts) but after some glitchy behavior with being detected, it stopped doing fast charging and would only do normal charge speed (the charge icon on my phone would be the green colored charge icon with 1 lightning bolt). The phone would still be detected and readable if I wanted to transfer files. It was like that for over a year until I got my new X870E board.
After RMAing, it would now say "USB power surge detected" repeatedly and the phone would not be detected. Also the phone would reported constant disconnecting and reconnecting with the power measuring app Ampere - it would not charge at consistent rates. It would have a 10 second loop of slowly increasing charge speed up to like 3000-4000 milliamp, then quickly drop down to zero, charger status indicate "unknown" then repeat. During the entire time though the phone would report that it is connected in "fast charge" mode
After a second RMA, it no longer detects the phone at all and does not report USB power surge either on the windows computer with this motherboard. But it still has the same 10 second loop of increasing charge, then disconnecting.
In all scenarios, the charge speed looping behavior only occurs with a significantly drained battery. Battery levels with only a light drain (say 70%) would not have the charge speed looping behavior so it only appears to loop when it needs to draw a lot of current, but it still won't be detected.
The phone charges perfectly fine and I can view all phone data normally in its photos on the windows computer through my X870E godlike motherboard's front panel USB-C fast charge port, so its clear that the X670E board behavior is not normal. I wanted to know, anyone else out there with an X670E godlike and a fast charge capable phone, how does the front panel fast charge port react to your phone or high power draw usb-c devices, and can it read data while in fast charge mode? I need to know if my motherboard is still defecting and if I should try to get it exchanged. I'd hate to get it exchanged for a scratched up cruddy board since mine still has all the protective plastic peels on it, including all the nvme thermal pad plastic peels too 28 months later which increases its value, but if the board can only be fixed by replacing it, i'll get a used one back from the 3rd RMA most likely.
The problem is two fold. I believe the port on my X670E GODLIKE did originally work for a short period when I got the motherboard in early 2023. There is no firmware updates found on MSI Center or the download page for the PD firmware. I updated BIOS to the version G0 (after RMAing it appears they backdated it back to version H0 which it is now on). The issue originally is that it would fast charge (the charge icon on my phone would be the cyan colored fast charge icon with 2 lightning bolts) but after some glitchy behavior with being detected, it stopped doing fast charging and would only do normal charge speed (the charge icon on my phone would be the green colored charge icon with 1 lightning bolt). The phone would still be detected and readable if I wanted to transfer files. It was like that for over a year until I got my new X870E board.
After RMAing, it would now say "USB power surge detected" repeatedly and the phone would not be detected. Also the phone would reported constant disconnecting and reconnecting with the power measuring app Ampere - it would not charge at consistent rates. It would have a 10 second loop of slowly increasing charge speed up to like 3000-4000 milliamp, then quickly drop down to zero, charger status indicate "unknown" then repeat. During the entire time though the phone would report that it is connected in "fast charge" mode
After a second RMA, it no longer detects the phone at all and does not report USB power surge either on the windows computer with this motherboard. But it still has the same 10 second loop of increasing charge, then disconnecting.
In all scenarios, the charge speed looping behavior only occurs with a significantly drained battery. Battery levels with only a light drain (say 70%) would not have the charge speed looping behavior so it only appears to loop when it needs to draw a lot of current, but it still won't be detected.
The phone charges perfectly fine and I can view all phone data normally in its photos on the windows computer through my X870E godlike motherboard's front panel USB-C fast charge port, so its clear that the X670E board behavior is not normal. I wanted to know, anyone else out there with an X670E godlike and a fast charge capable phone, how does the front panel fast charge port react to your phone or high power draw usb-c devices, and can it read data while in fast charge mode? I need to know if my motherboard is still defecting and if I should try to get it exchanged. I'd hate to get it exchanged for a scratched up cruddy board since mine still has all the protective plastic peels on it, including all the nvme thermal pad plastic peels too 28 months later which increases its value, but if the board can only be fixed by replacing it, i'll get a used one back from the 3rd RMA most likely.
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