MEG Z690 GODLIKE - keeps disconnecting connections such as USB. Locks Up

joe.steff.draconis

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I am not sure exactly how to describe this. Basically I did a Windows update the other day, and I downloaded the new updated MSI Center and ran the updates from that. However; not long after doing those things, now my computer is behaving strangely. I will be using it fine, and then the mouse stops moving, whatever is on the screen freezes, and I hear the dashboard growl like it has just started up. Everything is still on my screen. And it starts popping messages on the right side about how this external drive or that item has reconnected and will be scanned by my bitdefender. In addition to this, it throws up a message about that my display may not function properly. That is an issue with the type of Display port connection. And it is fixed, but when it does this it is like it ignores the change that fixed that. Basically it will just keep going in circles.

If I press the power button for a split second it instantly goes into shutdown. I can then restart and it is fine. Until it eventually does it again. Another issue with this Mobo, when it starts up it throws a VGA error...every time, and then starts up fine. It has done this with two separate video cards.

I am not completely sure what info you might need to look into potential causes for this. I am using Windows 11 Pro 22H2, 12th Gen Intel(R) Core(TM) i9-12900K 3.19 GHz, 128 GB, video card is an NVidia GeForce RTX 3090 Ti.
 
will be using it fine, and then the mouse stops moving, whatever is on the screen freezes, and I hear the dashboard growl like it has just started up. Everything is still on my screen. And it starts popping messages on the right side about how this external drive or that item has reconnected and will be scanned by my bitdefender. In addition to this, it throws up a message about that my display may not function properly. That is an issue with the type of Display port connection. And it is fixed, but when it does this it is like it ignores the change that fixed that. Basically it will just keep going in circles.
Could you take photos or provide screenshot showing the symptom described?
The issue hadn't happened before MSI Center provides driver update?
 
Could be a grounding or a short problem. Have you tested the system outside of the chassis by placing the board on a cardboard box (without antistatic bag) ?
 
Could you take photos or provide screenshot showing the symptom described?
The issue hadn't happened before MSI Center provides driver update?
No it just started a few days ago. I think a dayish after the updates. I will see about getting some screenshots. But I am not sure if it will take any as the mouse and keyboard, hard drives, and really everything just keeps disconnecting and reconnecting.
 
I take it you are on the newest BIOS version?
Currently I think there is a bios update. But when I was initially in there, I was not having an issue. So I had not updated to that bios since it said not to if you were not having issues. I suppose I can try doing that part.
 
Could be a grounding or a short problem. Have you tested the system outside of the chassis by placing the board on a cardboard box (without antistatic bag) ?
I have not. And I am not certain how to do so since the computer runs fine for hours to a day, and just out of no where will do this.
 
Ahh Also, the dashboard on the board has also thrown up a few CPU errors on restart now. I have tried running a stress test on the board, although the cpu I have is pretty...inefficient in heat dissipation from my understanding. At 100% usage it was running at around 99C so I ended the test after a short bit.

It may be worth noting as well, I undervolt my CPU because of this. I will post a screenshot of my XTU settings.
 

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I have not. And I am not certain how to do so since the computer runs fine for hours to a day, and just out of no where will do this.
Simply remove the motherboard from the chassis and place it on a cardboard box. Install GPU etc as you would normally. Run it like this for a week and it may or may not give you some hints.
Also what PSU are you using?
 
99C is quite a lot, which may also explain the lock ups as that is one of the symptoms these days to say there is a problem.
 
Yeah, I feel the 99C is very excessive, hence me stopping the test. Normally it runs at around mid to high 30s. But yeah stress test so that is a factor. As to running the pc outside the box for a week, that would be potential suicide. I own an Alaskan Klee Kai. It would be full of fur before that.
 
Yeah, I feel the 99C is very excessive, hence me stopping the test. Normally it runs at around mid to high 30s. But yeah stress test so that is a factor. As to running the pc outside the box for a week, that would be potential suicide. I own an Alaskan Klee Kai. It would be full of fur before that.
Store the animal in another household then try :)
Mid 30s sound like normal idle/very low load temps.
If issue happens roughly every day or two, you should know in 3 days if that changed anything.
What cooler are you using?
 
If you are on an older BIOS, definitely update it, it's always the first thing to try with weird problems. The BIOS changelog is always very incomplete, they fix a lot of bugs that are never listed.
 
Store the animal in another household then try :)
Mid 30s sound like normal idle/very low load temps.
If issue happens roughly every day or two, you should know in 3 days if that changed anything.
What cooler are you using?


Well Luna and I have only been apart one night since she came into my life, she is my ESA, neither of us would like that very much.
Mid 30's is pretty much all I have seen ever other than running the stress test.
The cooler I am currently using is the MSI MEG CoreLiquid S360.
 
Okay, bios updated. I have some concerns about that. I did it through MSI Center. The install went, then it restarted itself. When it restarted, it came on, but did not activate the screen and then restarted. It did this about 3 times, and the 4th time it turned on. I am not sure that feels normal. When I have done it with a stick, I feel like it does not do that. But I could just not be thinking right. Either way, I am still getting the VGA Error on startup, which then progresses to being up and running, and I have still had the issue of it disconnecting things like my headset, keyboard, mouse, ect. Case in point being that it says my monitor is disconnected and reconnects, but it never actually turns off my monitor. It just starts making the roar it makes when I turn the unit on. And keeps doing that in a loop while disconnecting my peripherals over and over.
 
About your fault, it's time to do some standard troubleshooting: Strip down the system as much as possible. So, all USB devices out except the bare essentials, you can even unplug the front USB cables from the headers. Take out or disconnect unnecessary drives (basically all but the boot drive). Leave only one RAM module in slot A2 or two modules in A2 and B2. Double-check that all cables from the PSU are connected and fully latched on, on both sides (PSU and board/GPU). You could even try sourcing a different PSU and GPU for testing, if that's somehow possible. Basically, detach/unplug as much as possible (except the power cables of course) and see if it helps at all.


Then, you're getting up to 100°C CPU temperatures under load with a capable 360mm AIO, this means you haven't set any reasonable power limits. Selecting "Water cooler" in the BIOS maxes out the power limits, this is not advised with a 12900K, as it can draw around 300W under full multithreaded load, which is very hard to transport away fast enough for any cooler. The CPU surface is very small (even much smaller than the CPU heatspreader) and you can quickly have hotspots which are very difficult to prevent even with nice watercooling. In this test here, they found the sweet spot of the 12900K to be around 125W, believe it or not. I would start with something around 200W though for the power limits and see how your cooling does.

The power limit is mostly to prevent near-overheat and throttling situations. Most workloads (including gaming) will not utilize all of the cores to the max, so you very rarely have workloads that lose any performance from setting lower power limits, for gaming this is pretty much excluded. So you set the power limits specifically according to your cooling capabilities, i would aim to be in the high 80°Cs for that. The 90°C range would be uncomfortably high for such a powerful AIO, let alone 100°C which is throttling territory.

Here you can read a thread where i helped someone lower the power limits on the 11900K to get it slightly more under control (even though we didn't find the optimal point, because at some point he was already satisfied). Here is another thread where we do something similar for a 12900K. Although we also stay pretty generous with the power limits. Usually you improve the calculation efficiency (energy spent per calculation job completed) by lowering the power limits a bit more strictly, as in the TechPowerUp article, where the sweet spot was found somewhere around 125W or so.

Quote: "We also looked at power consumption and efficiency at these TDP limits and found that there's A LOT of efficiency to be gained at lower power limits [with the 12900K]. While the default 241/241 configuration is less efficient than all Zen 3 CPUs, the Ryzen 7 5800X is beat as soon as you go below the 200 W limit. At 190/190, the 5600X can no longer keep up. The most energy-efficient configuration turns out to be 75 W, which would make the Core i9-12900K the second most efficient CPU in our test group, only beaten by the Ryzen 9 5950X. Of course, such low limits will drastically reduce performance—you're trading longer runtime for lower overall power usage. The sweet spot is near 125 W, I'd say, but it also depends on the application."

What this shows is that Intel chose the 241W MTP limit mostly to look good in the launch reviews. Even going through the application performance results with a fine toothed comb, you can see that setting the power limits to 190/190W on a 12900K hardly loses any performance, but obviously needs 50W less power than the default 241/241W under very taxing theoretical load.

MSI definitely set the power limits too high, plus they tend to pre-select Water Cooler by default (which means completely maxed out limits, as i said). But even "Tower Cooler" allows way too high power draw for most coolers to handle. Only "Boxed Cooler" should enforce the official Intel power limits. So the "Tower Cooler" is a wasted opportunity to select a good middle ground, like 150-200W. As it is now, it's almost like maxed out limits, just a little less.

We should also check your sensors with HWinfo64. You can run it and open "Sensors", then expand all sensors by clicking on the little <--> arrows on the bottom. First let it run in idle for a while, so the "minimum" baselines for the values are established. Then produce full CPU load with Cinebench R23. After the CPU temperatures have stabilized at the highest level (let it run for 10 mins), take a screenshot. This will show everything at once. Expand the columns of the sensors a bit so everything can be read.
 
Possible, but just set it under OC - "Advanced CPU Configuration" in the BIOS. Short and Long Power Limit, both to 200W. You first may have to press F7 for advanced view in the BIOS.

Example of the power limits maxed out (4096W each, result of selecting "Water Cooler" option):

MSI_MPG_Z690_CARBON_WIFI_063_6A95423C9280435BBBA03EAB5EC26E37.jpg


So there you'd enter 200W for both limits, and you can also set C1E Support to Enabled, then press F10 to save and exit.
 
Okay, so I have not had a ton of free time. I have adjusted the power down from where it was to 200W. I also unplugged a bunch of non-essential USB items. I did just notice though, or rather realize it, I noticed it in the past, but the Godlike dashboard is supposed to track things like temp. That is utterly blank. Sometimes it reads the temp ect, other times it is just blank.
 
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