Microphones in my MSI laptop keep muting? Help?

joeisawesome4life

joeisawesome4life

Member
CORPORAL
Joined
Sep 29, 2016
Messages
30
ive been having this problem for a long time. this is happening to ALL my microphones, the built in one, the steromix, and even if i plug in an extrernal one. i feel that this is a software problem
here's a video of what's going on: 
https://www.youtube.com/watch?v=zhHI4pfC14s

does anyone know how i can fix this?
if you need to know more information, just ask.
please help
 
This could be caused by malware. Load the Task Manager and take a screenshot of the Startup tab, or if you have any obvious suspect entries you should delete them and run a malware scanner like Malwarebyte's Anti-Malware.
https://www.malwarebytes.com/premium/ (unfortunately, MBAM has become nagware, so you'll have to get the free trial)

Its a known issue caused by a rootkit, so not every scanner may detect it.
 
Nidhoggr date=1490546153 said:
This could be caused by malware. Load the Task Manager and take a screenshot of the Startup tab, or if you have any obvious suspect entries you should delete them and run a malware scanner like Malwarebyte's Anti-Malware.
https://www.malwarebytes.com/premium/ (unfortunately, MBAM has become nagware, so you'll have to get the free trial)

Its a known issue caused by a rootkit, so not every scanner may detect it.
Click to expand...

thank you <3 i think i fixed it now. i ran the malware scan and there definately was malware on my computer. i got rid of it, then restarted it, and turned up the volume in the recording devices screen/menu thing. so far, my microphone is working fine. it hasn't gone silent yet but i'll post here if it does. thank you for your help :)

UPDATE: 
I'm 100% sure the probelm is solved. Thank you so much! :) :) :) i would have never thought that it was a malware issue.
 
Hi joeisawesome4life,
 

Could you share what malware causes the problem? Thank you.
 
Konstantin date=1490587149 said:
Hi joeisawesome4life,


Could you share what malware causes the problem? Thank you.
Click to expand...
the name of the malware that was causing it? im not sure what it was. but i ran the malware virus scan and it removed it. 
however, im still having different problems with my microphone though
 
You must log in or register to reply.
Back
Top