goncalogama8156f02d7
New member
- Joined
- Jun 5, 2026
- Messages
- 1
Dear MSI Support Team,
I am contacting you regarding an MSI RTX 5060 Ti Ventus graphics card that I recently purchased from Amazon.
One of the main reasons I chose this graphics card was because it was advertised with the NVIDIA "007 First Light" promotional bundle. Unfortunately, although the graphics card has already been delivered, I have not received the promotional game code.
I have contacted Amazon multiple times regarding this issue. However, despite several requests, I have not received a solution or any meaningful response.
I am repeatedly being told that the case is under review, but no promotional code has been provided and no estimated resolution has been given.
As the MSI RTX 5060 Ti Ventus was advertised as an eligible product for this promotion, I would like to know whether MSI can assist in resolving this matter or advise me on how I can redeem the promotional offer to which I am entitled.
I purchased this graphics card with the expectation of receiving the advertised bundle, and I would greatly appreciate any assistance you can provide.
I can provide proof of purchase, order details, serial number, and any other information required.
Thank you for your time and support. I look forward to your response.
Kind regards,
I am contacting you regarding an MSI RTX 5060 Ti Ventus graphics card that I recently purchased from Amazon.
One of the main reasons I chose this graphics card was because it was advertised with the NVIDIA "007 First Light" promotional bundle. Unfortunately, although the graphics card has already been delivered, I have not received the promotional game code.
I have contacted Amazon multiple times regarding this issue. However, despite several requests, I have not received a solution or any meaningful response.
I am repeatedly being told that the case is under review, but no promotional code has been provided and no estimated resolution has been given.
As the MSI RTX 5060 Ti Ventus was advertised as an eligible product for this promotion, I would like to know whether MSI can assist in resolving this matter or advise me on how I can redeem the promotional offer to which I am entitled.
I purchased this graphics card with the expectation of receiving the advertised bundle, and I would greatly appreciate any assistance you can provide.
I can provide proof of purchase, order details, serial number, and any other information required.
Thank you for your time and support. I look forward to your response.
Kind regards,
