Mobile Phone Not Connecting To MSI Modern 15 Laptop

sw.basee157502e3

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Oct 10, 2021
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I recently purchased MSI Modern 15 laptop. Recently i tried to connect my phone to the laptop via a USB, the phone was charging but cannot transfer media. Or there was no option coming in mobile phone. The laptop was continously connecting and disconnecting. As i can understand by the windows makes sound when connecting anything. I also tried to after updating the BIOS but no use.
The laptop has 3 USB port.
 

drek4

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Feb 18, 2018
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I recently purchased MSI Modern 15 laptop. Recently i tried to connect my phone to the laptop via a USB, the phone was charging but cannot transfer media. Or there was no option coming in mobile phone. The laptop was continously connecting and disconnecting. As i can understand by the windows makes sound when connecting anything. I also tried to after updating the BIOS but no use.
The laptop has 3 USB port.
What is the brand and model of your mobile phone?
Some brands. like APPLE, require software to do this.
 

Saeba Ryo

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Joined
Jan 26, 2021
Messages
116
Try a different cable, it seems the cable with some issue.

I recently purchased MSI Modern 15 laptop. Recently i tried to connect my phone to the laptop via a USB, the phone was charging but cannot transfer media. Or there was no option coming in mobile phone. The laptop was continously connecting and disconnecting. As i can understand by the windows makes sound when connecting anything. I also tried to after updating the BIOS but no use.
The laptop has 3 USB port.
 

next3r

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Jun 22, 2018
Messages
4,497
android or apple ?
android - must select connection "for some models" or is locked to recharge
apple ? soft /drivers

MTP mode is for files

/// connect phone + check device manager ,.,send info what you using
 
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