Mobo DOA?

eloc-15ed02f0

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At what point do you, or should I concede my brand new MPG Z690 Edge Wifi DDR4 is DOA ? Ive run through every process I can personally think of on whether or not in POST situation to verify on which parts in my new build work or do not work, but I keep running into the soul issue; I cannot seem to get any power to show on the board at all, so trying to figure out, when do I decide the board is dead?

specs; MSI MPG Z690 Edge Wifi DDR4, MSI MPG A1000G PSU, Corsair Vengeance Pro 16 Gig 3600, I7-12700K,

I've verified the PSU works via paperclip, I've tried seating 4 different brand-new sticks of Ram in Single and Dual with varied pairs, I unseated the CPU and inspected the pins which all appear to be in fine condition, I've checked all current connections, I tried with the board sitting on top of the static wrap and on top of the cardboard, no matter what I do I can't get any lights to show on the board at all for anything, Debug or not. Is this board just dead?
 

citay

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I tried with the board sitting on top of the static wrap
Don't do that, it's an anti-static bag (anti-ESD), so it's partly conductive. "Luckily" your board doesn't get power, otherwise you can short it out that way.

First off, double-check the cabling again, including the little ones on the front panel headers:

Screenshot 2022-10-04 at 12-33-32 MPGZ690EDGEWIFIDDR4.pdf.png


You can bridge pin 6 and 8 of JFP1 with a screwdriver to give the power on signal.
Sometimes people have also been known to plug the cables on the JUSB header pins etc. by accident, wondering all the time why the board wouldn't turn on.
So make sure this is absolutely correct.

Then i would try with a different PSU. The paperclip trick is nice and all, but a PSU can also be semi-DOA. Good enough to turn on with the paperclip method, not good enough to power a board. So see if a known good and not too old PSU changes anything. You can also try pressing the Flash BIOS Button which should have a small LED nearby, this would be a sign that there is some power going to the board.
 

Nichrome

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If you believe you tried all possible tests, then it would appear to be a DOA board.
Just to ensure:
8pin CPU and 24pin ATX MB connectors are plugged in, right?
Have you tried booting it without installed CPU? There is a possibility that CPU or the socket are faulty and somehow shorten some connections triggering some safety measure.
Also, do not use the static bag, ever.
 

eloc-15ed02f0

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Noted, keep it away from the ESD plastic when, years and years ago I did the same with another and its been fine ever since....

anycase, I havent tried with the case headers just yet as I wanted to do a POST only situation just for.. ease.. I tried bridging the pins via screwdriver and double and triple checked I bridged the correct ones, no results, I also tried that method with the CPU seated and unseated, also no results, and finally yes, Both 8 pin CPU cables and the 24 pin ATX MB connectors are plugged in...,
 

citay

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Try screwing it into the case then and connecting the front panel cables. Also redo the cable connections on the PSU side, sometimes the problem is on that end.
And of course, try with a different PSU, probably the main thing to do now.
 

eloc-15ed02f0

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Willdo, ... ill button it all up and install it properly later on the standoffs and connect the headers and try every assortment of possible connection. another PSU might be a little tricky to come across timely enough however..

I guess Im most worried as there is no indication of any power at all, no EZ Debug lights, no RGB, nothing at all.

I will return later (asap) and advise you on the outcome... again, I appreciate your help thus far.
 

Nichrome

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May sound stupid, but it's quite common (sometimes I catch myself on this too) :
Is the switch on the PSU flipped to the ON position?
 

eloc-15ed02f0

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May sound stupid, but it's quite common (sometimes I catch myself on this too) :
Is the switch on the PSU flipped to the ON position?
Yes the switch was enabled, I am very.. order of operations, I ensure I switch it on for each test, and then back off and unplugged if Im fiddling with any components, so unfortunately I only am wishing I pulled a silly one like that, alas, this is also not my issue.

As Ive noted, I really appreciate all your help thus far.
 

eloc-15ed02f0

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Try screwing it into the case then and connecting the front panel cables. Also redo the cable connections on the PSU side, sometimes the problem is on that end.
And of course, try with a different PSU, probably the main thing to do now.
Just wanted to advise, I called MSI just to get their take aswell, and I've reset what Iam currently able to, redid all the connections, haven't implanted it into the case yet, but on MSI's advice added a case fan to a fan header, sys_fan2 header, and they advised, assuming 2 CPU cables, 24 Pin ATX Cable, PSU switched on and plugged in, CPU seated, RAM seated, and the PSU works verified as much anyway by the paperclip, that if that Case Fan spins, your Mobo is getting power, if it does not, it is not.

Under those Parameters, my case fan is not spinning. Still no lights. Leaning towards DOA.

Can you confirm I should connect a case fan to a System Fan header? or the Pump / CPU fan header.... Thanks...
 

citay

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The fan isn't a bad idea, but you already knew the board is not turning on for some reason, there should be several lights coming on as well as the CPU fan. So you should notice it coming on, system fan or not. You can't rely on board failure when the PSU is not tested, i would test the PSU first (by using a different one). As i said, paperclip test doesn't say a whole lot, it only says the PSU will turn on with no load whatsoever.

Can you make a few photos of your system? Maybe i can spot something that's off.
 

eloc-15ed02f0

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The fan isn't a bad idea, but you already knew the board is not turning on for some reason, there should be several lights coming on as well as the CPU fan. So you should notice it coming on, system fan or not. You can't rely on board failure when the PSU is not tested, i would test the PSU first (by using a different one). As i said, paperclip test doesn't say a whole lot, it only says the PSU will turn on with no load whatsoever.

Can you make a few photos of your system? Maybe i can spot something that's off.
Okay, I will do what I must to use my old PSU, it may take me over the next 24 hours to get it all undone, and reset to test, I have verified the Ram works however in another system,.. Can you confirm for me that only one 8 Pin CPU will be enough to test ? I do not believe my Corsair 850 RMX has, atleast in its current setup, a secondary CPU cable.. maybe tucked away somewhere... thank you for the continued help, I will try and get some photos here asap of what I have on the table..
 

citay

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Yeah, one 8-pin EPS12V cable onto CPU_PWR1 is enough.
 

eloc-15ed02f0

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So reporting back, I was able to get my old PC sooner, pulled its Corsair RM850X and wired it up with its own 24 pin Mobo and 8 pin CPU to CPU pwr 1, I used a stick of ram from my old working PC aswell, the Board still shows absolutely no signs of life. I suspect entirely its DOA now.
 

citay

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Ok, at least the PSU is tested now. The only thing i can think of now is to have a second set of eyes look over it, for example if you have a friend that also builds their own PCs, have them give it the once-over to make sure you're not missing something obvious (we've all been there). Otherwise, yeah, should be the board now.
 

eloc-15ed02f0

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Ok, at least the PSU is tested now. The only thing i can think of now is to have a second set of eyes look over it, for example if you have a friend that also builds their own PCs, have them give it the once-over to make sure you're not missing something obvious (we've all been there). Otherwise, yeah, should be the board now.
At this point Im confident the board just has to be dead, I had to rewire my PSU up to my old PC and it had no issues to post or to boot so... Ive requested a replacement, hopefully next time around I get some lights right off the bat.

I really appreciate your quick and consistent advice, it was very helpful to have your help just running it all over.. take care for now.. Ill update this thread/you when I get the replacement if you're interested.. Cheers.
 

bman

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Did you ever get this resolved? I've had two brand new MSI boards exhibit these symptoms and have gone through the same troubleshooting as in this thread.
 

eloc-15ed02f0

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Did you ever get this resolved? I've had two brand new MSI boards exhibit these symptoms and have gone through the same troubleshooting as in this thread.
I did, I rma'd the first board I got and the new one I received worked as intended right off the bat. I didnt even seat the CPU or anything else to verify if the board would work (Z690 Edge Wifi DDR4) Just wired the 24 pin Mobo, an 8 Pin CPU, and bridged the two case header pins with a screwdriver, and was greeted with the RGB turning on almost instantly. Sounds like youve been real unlucky...
 

bman

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Thanks for the quick reply. I'm glad you got it working. It's like hitting a tiny jackpot when the lights and fans finally turn on. Maybe I do just have bad luck.
 
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