Modern 15 A10RAS is not supported for True Color 4.0

Crazydonkey

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Your product page shows TC4.0 but not supported, it should be a bug.
Contact MSI to report this issue.
 

Crazydonkey

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Update!
It's possible that your panel doesn't support True Color, check your hardware ID in device manager, monitors, generic PnP monitor, Details, Hardware IDs.
And open the True Color package/ Export, and confirm whether your hardware ID is listed.
 
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Update!
It's possible that your panel doesn't support True Color, check your hardware ID in device manager, monitors, generic PnP monitor, Details, Hardware IDs.
And open the True Color package/ Export, and confirm whether your hardware ID is listed.
Hi,

Yes, the hardware id is AUO21ED the listed is AUO20ED
 

Crazydonkey

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Can you find True Color App when you first open the laptop?
If not, then it is not supported.
 

Crazydonkey

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Crazydonkey

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Can you find True Color App when you first open the laptop?
What is your panel ID?
Go to device manager > monitor > details > hardware ids.
 

Crazydonkey

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Your built-in panel doesn't support True Color, so you cannot use the program on your laptop.
 

timfos715a702e6

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Dec 14, 2020
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When i got my MSI Modern 15 i had a pre innstalled version off creator center. But i deleted it on accident. I downloaded creator center again from the MSI website but it didnt have true colors innstalled. I intsalled true colors but it didnt work. when i open Creator center true colours is there but when i choose anti blue or something else it just pops back to the normal. And when i open the True Colours app it says it is not supported.
Can someone please help??? It is really ennoying!!!
i Have tried reseting my pc to the point before i deleted the pre innstalled creator center but that doesnt work either.
Dragon center also dosent work. It is either stuck on "sdk innstalling" or "download creator center"
Please help
 

Crazydonkey

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If you're not sure if your laptop supports True Color, I suggest you contact MSI directly.
Not all panels support True Color, so if your panel is not supported, you shouldn't have the software at first.
 
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