Modern14281 (Modern 14 Inch, i3intel) Hinge Problem?

marconc3154502de

New member
Joined
Feb 22, 2021
Messages
1
So I've had this laptop for about half a year as of 2/22/21 and I had no problems until recently my hinge started to just break itself???... The screw that's supposed to hold the back right side came off and I'm pretty sure I cannot put it back in because the plastic that was inside also broke when I tried to put it back in. I did not use the laptop with excessive force when I was working on putting the screw back nor when I was using it on the regular. Keep in mind this laptop top was brand new and I had just gotten it as when they were delivering it to the store I bought it from. I want to know if it is only me or others had problems in the right hinge. If anyone else has a problem with other laptops' hinges, how much do you possibly think it is to repair in US $.
 

Crazydonkey

Well-known member
SECOND LIEUTENANT
Joined
Jun 30, 2020
Messages
1,722
Do your laptop still under warranty?
I suggest sending back the unit to service center, maybe the repair will be covered by warranty.
 

aviral08a154002da

New member
Joined
Jun 11, 2021
Messages
1
So I've had this laptop for about half a year as of 2/22/21 and I had no problems until recently my hinge started to just break itself???... The screw that's supposed to hold the back right side came off and I'm pretty sure I cannot put it back in because the plastic that was inside also broke when I tried to put it back in. I did not use the laptop with excessive force when I was working on putting the screw back nor when I was using it on the regular. Keep in mind this laptop top was brand new and I had just gotten it as when they were delivering it to the store I bought it from. I want to know if it is only me or others had problems in the right hinge. If anyone else has a problem with other laptops' hinges, how much do you possibly think it is to repair in US $.
Hey, I am facing the same issue. Is this covered in the warranty??
 
Joined
Jun 18, 2021
Messages
1
Hey, I am facing the same issue. Is this covered in the warranty??
I had the same problem while my laptop was under their warranty and they fixed it. The only caveat is needing to pay for shipping (and to buy a box to ship it in). I bought mine in April 2020, I've had it serviced by MSI twice during my original warranty time (they were back in October and November 2020. Yesterday, I started noticing my hinge has yet again begun to break, though I'm no longer under their warranty. I have an extended so I'll be going through who we bought it with but this is super frustrating. I would almost anticipate the hinges breaking every 6 months. If you have means to do so, get extended warranties...
 
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