Monitor going on/off with sometimes color cycling

mgulsen000157e02e4

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Joined
Apr 3, 2026
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2
Hey there,

I bought 321URX and using for two months. Got also a MSI Ventus 4090 (latest drivers). I connect them with the HDMI cable provided with the monitor. There are 2 problems I am having similar to the posts that I will give in the end.

Problem 1- My monitor goes OFF for 2-3 seconds randomly then ON again, displaying HDR on top. Sometimes this never happens in a day, sometimes happens 3 times in an hour. Happens in gaming or not. Disabling adaptive sync not helps.

Problem 2- My monitor goes OFF for 5-10 seconds randomly (maybe once a week), then go full color cycling red green blue black etc. It only stops when powering the monitor OFF and ON back again.

As my settings, have windows 11 (always updated), I use HDR ON, DSC ON, Adaptive sync ON, using 4K 240 Hz 10 bit.

I also updated to FW.021 with excitement. Cut the power to monitor after for a minute as suggested. But my problem 1 persists, as for problem 2 I didn't have enough time to test, not happened yet.

There were some suggestions in the internet about disabling adaptive sync, HDR etc. But I payed this monitor to use all these. So, what can I do now? Is this a unit based problem which needs RMA or I wait for some firmware?

Similar posts I find in the net if helps:
1- https://forum-en.msi.com/index.php?threads/msi-321urx-unexpected-full-color-cycling.413475/
2- 3- https://forum-en.msi.com/index.php?threads/msi-321urx-fullscreen-issue.398023/
4- 5-
 
Hey there,

I bought 321URX and using for two months. Got also a MSI Ventus 4090 (latest drivers). I connect them with the HDMI cable provided with the monitor. There are 2 problems I am having similar to the posts that I will give in the end.

Problem 1- My monitor goes OFF for 2-3 seconds randomly then ON again, displaying HDR on top. Sometimes this never happens in a day, sometimes happens 3 times in an hour. Happens in gaming or not. Disabling adaptive sync not helps.

Problem 2- My monitor goes OFF for 5-10 seconds randomly (maybe once a week), then go full color cycling red green blue black etc. It only stops when powering the monitor OFF and ON back again.

As my settings, have windows 11 (always updated), I use HDR ON, DSC ON, Adaptive sync ON, using 4K 240 Hz 10 bit.

I also updated to FW.021 with excitement. Cut the power to monitor after for a minute as suggested. But my problem 1 persists, as for problem 2 I didn't have enough time to test, not happened yet.

There were some suggestions in the internet about disabling adaptive sync, HDR etc. But I payed this monitor to use all these. So, what can I do now? Is this a unit based problem which needs RMA or I wait for some firmware?

Similar posts I find in the net if helps:
1- https://forum-en.msi.com/index.php?threads/msi-321urx-unexpected-full-color-cycling.413475/
2- 3- https://forum-en.msi.com/index.php?threads/msi-321urx-fullscreen-issue.398023/
4- 5-
Try replacing the cable,
and if that doesn't work,
try connecting it to a different HD cable on the back of the monitor.
Try uninstalling and reinstalling the graphics driver.
If the flickering persists, try checking the memory card.
 
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