Monster Hunter World MSI Game Promotion

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ginjox1

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Hello,

I purshasedan MotherBoard MPG Z390 GAMING EDGE AC via Materiel.net site on December 30, 2019 and registred the product in website : https://register.msi.com/home

Knowing that i should normally got the Monster Hunter World Game + the ICEBORN DLC code as mentionned on the website  : https://www.msi.com/Promotion/unleash-your-hunting-spirit
I contacted the support team and that was their answer :
"Dear Sir ,
Please understand that in order to enter the promotional event, the invoice date must be between Dec. 7th 2019 ? Jan. 31st, 2020.
For more information, please visit the following webpage: https://www.msi.com/Promotion/unleash-your-hunting-spirit
thank you for understanding !
MSI Service Team"



I did follow the instructions and the invoice date was  December 31, 2019 so i should got the reward code in promotion.


Anyone got the same issue with MSI ?

Regards,
 
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