Mouse MSI Clutch GM41 Wireless firmware update problems

KEHEBATAN

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Jul 14, 2021
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Hi , recently just bought clutch gm41 wireless mouse and its okay when update firmware with cable attach

the problem is the wireless dongle doesnt update firmware , soo when il check the driver with cable attach the driver was up to date
however with wireless mode the driver was v.083 instead v.089 is the lastest update

am i the only one get this problem ?? , and when wireless mode i cannot change DPI settings because drivers its not up to date

*first image is driver version when cable attach
*second image is driver version when mouse on wireless mode
 

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fatedust

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I will always suggest MSI Center, which is the successor of Dragon Center but with customizable features.
But before installing MSI Center, you need to remove Dragon Center.
You can go to Apps & Features > remove both One MSI SDK & Dragon Center.
 

KEHEBATAN

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Jul 14, 2021
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I will always suggest MSI Center, which is the successor of Dragon Center but with customizable features.
But before installing MSI Center, you need to remove Dragon Center.
You can go to Apps & Features > remove both One MSI SDK & Dragon Center.
okay il already download and update to MSI center

but the problem still occur to me , wireless dongle still cant update the firmware
but when il check the driver with cable attach is updated and i can change the mouse settings like dpi and button
in wireless mode when i want to change the settings , the update firmware prompt is there, even il try to update its not updated
lastly i cannot use the mystic light its always bring me to live update where is no update

il attach some images below :
1st image is msi center version
2nd image is driver when using cable mode 089
3rd image is driver when using wireless mode 083
4th image is when il try to update the firmware and still prompt me to update so i cannot change the mouse settings
 

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fatedust

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First, try to uninstall Gaming Gear and Mystic Light and then reinstall them.
Next unplug your mouse, hold the Left+Mid+Right mouse buttons and plug it back for 5 seconds to reset the mouse. Sometimes issue can be fixed by that.
 

KEHEBATAN

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First, try to uninstall Gaming Gear and Mystic Light and then reinstall them.
Next unplug your mouse, hold the Left+Mid+Right mouse buttons and plug it back for 5 seconds to reset the mouse. Sometimes issue can be fixed by that.
okay , already try that and still cannot updated the wireless dongle firmware , il try to use 2 cables connect (1 for mouse and 1 for dongle ) and its remain the same and still cannot use Mystic Light to change RGB.
 

fatedust

Survey Corps
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il try that ur solution in PM , but the wireless dongle driver still revert back itself to 083
Just being curious, can your mouse be detected in Mystic Light? How's the Mouse & Dongle FW update going?
 

KEHEBATAN

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Jul 14, 2021
Messages
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Just being curious, can your mouse be detected in Mystic Light? How's the Mouse & Dongle FW update going?
mouse can be detected to Mystic Light only in wired mode , in wireless mode its always prompt to update but cannot be updated
 
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