MPG 321URXDE QD-OLED FW.020 No Sound

M

McLustig

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Nov 3, 2025
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Yesterday I updated the monitor MPG 321URXDE QD-OLED to firmware version FW.020, and after that, the audio output through the headphone jack stopped working.
Fortunately, downgrading to version FW.016 worked.
Has anyone else experienced the same issue, or did the update work fine for you?
 
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1.Please remove power cord on monitor around one minute after updating firmware.
2.Please re-plug power cord on monitor.
3.Please to do reset once in setting page under OSD menu.
4.Please modify "Choose your output device" to MPG 321URXDE QD-OLED in sound page under setting menu in Windows OS.
Fix sound or audio problems in Windows / Step 5. Check Sound Settings

Fix sound or audio problems in Windows - Microsoft Support

Find out how to fix sound or audio problems in Windows.
support.microsoft.com support.microsoft.com
 
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nroempk159a02e6 said:
Yesterday I updated the monitor MPG 321URXDE QD-OLED to firmware version FW.020, and after that, the audio output through the headphone jack stopped working.
Fortunately, downgrading to version FW.016 worked.
Has anyone else experienced the same issue, or did the update work fine for you?
Click to expand...
Exactly same issue here, no sound from 3.5mm jack after FW.020
 
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fauc said:
1.Please remove power cord on monitor around one minute after updating firmware.
2.Please re-plug power cord on monitor.
3.Please to do reset once in setting page under OSD menu.
4.Please modify "Choose your output device" to MPG 321URXDE QD-OLED in sound page under setting menu in Windows OS.
Fix sound or audio problems in Windows / Step 5. Check Sound Settings

Fix sound or audio problems in Windows - Microsoft Support

Find out how to fix sound or audio problems in Windows.
support.microsoft.com support.microsoft.com
Click to expand...

The reset fixed my issue, I now have sound again.
 
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