MPG X570 firmware crashes 2-3 times at cold start before post.

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Jun 8, 2023
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After installing a new graphics card (PowerColor RX 6650XT), I'm averaging 2-3 power-on attempts before I can get to the MSI splash screen. To me this indicates that the motherboard firmware is crashing somehow before POST completes. The product name is MPG X570 Gaming Plus.
Updating firmware to the latest update (7C37vAK, 2023-05-09) didn't change anything.
Connecting the jumper terminal to reset CMOS memory didn't change anything.
There are no reports online of this graphics card causing this issue that I could find, so I'm pointing my finger at the motherboard firmware. Please work on a fix for this.
 

citay

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What is your PSU model and roughly its age, as well as your other hardware? It could be that the 6650 XT is a bit much for your PSU somehow, or something else is wrong. Because you are right, this is the first time i hear about such a symptom, so rather than being a general issue with this motherboard, this points to something more specific to your system.
 
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The power supply is a Corsair RM 750x, which is more than enough for my system. I double checked with a calculator (https://outervision.com/b/z6hFGZ), and I haven't had an issue in 3 months I've had it using GTX 1660 with similar power consumption.
Seeing as the only variable since the issue arose is the GPU, and this GPU is not known for having an issue, I don't see the logic in trying to point fingers at anything other than the motherboard.
 

citay

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I haven't pointed fingers at anything yet. I just asked for the PSU model and its age, as people sometimes like to re-use old/bad PSUs and then get problems when installing a new GPU, that's all. You want to do methodical troubleshooting, right? Then asking for the PSU model early is quite logical. Your PSU model is a good one, so that makes it less likely of a candidate. By the way, despite everything, i still like to test with a different PSU early on (connected on-the-fly), just because it's one of the easier things to try and will eliminate the last doubt about that possibility.

Now then, to your problem. You have pointed your finger at the motherboard firmware, and i doubt that, simply because we would've read about numerous similar issues here on the forum, which i'm on almost daily. So let's agree to avoid the fingerpointing and work together on finding the culprit. The ideal thing to do now is to take your Powercolor GPU to another PC if possible, and see if the same issue starts happening there. If so, it would prove that your GPU itself has an issue. I agree that the PSU doesn't have to be overly powerful for this card, just of a certain quality.
 
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