MSI AXE6600 Wifi issues

[brett.silverthor158302e0]

Running the latest firmware but none of my apple or android devices can download from their respective stores or recieve updates. Router has been factory reset, been exchanged once by support. The issue follows the router, even if I take it to another homestead and setup there. Devices start to download, about 3 seconds later they stop, you have to keep hitting the resume buttom to "maybe" eventualy you get the data you want after to or 15 failed downloads. Something is squelching the packets in this router. Take out the router and default back to my old router, simple swap, and life is good instantly. I have tried to tweak and google the world for answers and the only I can find are similar issues that no one has been able to fix. IF this router is AP mode, it works just fine, so this to smells like a firmware issue. At the current this thing is useless ;-(. Unfortnately, I don't need expensive AP, I need the newer router features.

 

[Svet]

>>How to contact MSI.<<

 

[brett.silverthor158302e0]

>>How to contact

Thanks I contacted support already, they didnt want to help. He was short and just told me to send it in, I did that, got a new one back with the same issue. Apprecaite the new one, but don't think support is going to do much. Was hoping someone else had solved this issue.

 

[plutomate]

can you device still connect to internet though?

 

[brett.silverthor158302e0]

Yes wired devices are ok. TV's, Handheld devices and my ALL 6 of my 3D printers connected via Wifi will not update, the connect start a download for about 10 seconds and quit. TV's all pauses and buffer every 10 to 20 seconds. If you run a speed test from a PC I get the full 330 meg down and 25 up, but if you try to update the device or download an app from either google or apple the download starts and quits, you have keep trying 20 or 30 times to get the app to complete. Sometimes it never well.

If I turn this router off and replace it with any of the other 3 routers I have, everything works fine. Each router is configured the same or as much as possible, only the SSID is differnt. I have tried changing the SSID as well and password.

 

[brett.silverthor158302e0]

It is as if someting is squelching DNS packets or just the packets themselves. This is the MSI router I have, the others are all differnt brands but everything works from them. I just got the MSI to upgrade features.

 

[brett.silverthor158302e0]

I just placed in AP mode to take advantage of the better wifi and ran into a differnt router. Works great in AP mode.