MSI B550i Gaming Edge Wifi - Bluetooth not working

george.angelow

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Jul 12, 2020
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So, my ITX b550 keeps showing its teeth ...
For the past 2 days I have been trying to connect two Bluetooth device but with no success. One keyboard and one speaker - both working perfectly other devices.

Intially I could initiate pairing process but the BT devices were not recognized by the board. Occasionally they are found and paired but sound is choppy/ input lags and eventually they disconnect and cannot reconnect.
Obviously I installed latest drivers from both MSI site and Intel's. I started installing and uninstalling drivers and eventually I reached to a point where BT is not visible in device manager (also not as hidden) and Windows 10 troubleshooter says the no BT modelu is detected at all (as if not present on the board).
Any ideas?
 

heman44600681

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Aug 9, 2020
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I am having similar issues, initially the PC was able to pick up the BT and pair BT devices without issues. After few days the motherboard has indeed stopped displaying BT. Installing the latest drivers from MSI helped for couple days where the BT returned and since disappeared
 

george.angelow

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My issue was resolved by putting the antennas. I would imagine that the case and all other materials and electronics is interfering.
 

heman44600681

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Aug 9, 2020
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Thanks followed your advice and I swapped the 2 antenna's and its now working upon multiple reboots. Will advise if it disappears again.
I wish manufacturers would just put a physical button to control this
 
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