MSI Center 2.0.16.0

Nilo

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Jun 28, 2020
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I have installed new app MSI Center 2.0.16.0 and it gives this error.
I am the only user in this pc, thefore I am the Administrator.
Help will be appreciated.

 

teletubby_po

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Hi, can you provide log generated by this tool, please?
The tool is for collecting MSI Center/Dragon Center/Creator Center log file for troubleshoot.
https://download.msi.com/uti_exe/nb/MSI-Collect-Log-Tool.zip

if the file's too big to attach to the thread, feel free to upload it to a cloud drive e.g. google drive
Also, @Alan J T , could you help OP download an old known-working version of MSI Center, please? 🙏
 
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Nilo

New member
Joined
Jun 28, 2020
Messages
11
Hi, can you provide log generated by this tool, please?
The tool is for collecting MSI Center/Dragon Center/Creator Center log file for troubleshoot.
https://download.msi.com/uti_exe/nb/MSI-Collect-Log-Tool.zip

if the file's too big to attach to the thread, feel free to upload it to a cloud drive e.g. google drive
Also, @Alan J T , could you help OP download an old known-working version of MSI Center, please? 🙏
Previously, I installed MSI Center 2.0.15.0 and it was running fine.
Today, after I saw new MSI Center 2.0.16.0, I installed it and happened this user faulty requirement.
I have already uninstalled and reinstalled it several times, created new windows user with Administrator rights.
And the error continues.

Furthermore, I tried to install again 2.0.15.0 and now this strange requirement appears also for this version.

You can find the report here-attached.
 

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teletubby_po

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keith3_16

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idj315f902ee

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Mar 25, 2023
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Hello

today i installed the version 2.0.16.0 and gives the error of administrator rights

i rebooted the computer few times and execute MSI center and the error continues

Any ideas for fix this problem??

thanks
 

keith3_16

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Hello

today i installed the version 2.0.16.0 and gives the error of administrator rights

i rebooted the computer few times and execute MSI center and the error continues

Any ideas for fix this problem??

thanks
Go in to features tab, then history and setting, make sure SDK is set to update. then it should apply the fix. Reboot and you are good to go hopefully.
 

idj315f902ee

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Go in to features tab, then history and setting, make sure SDK is set to update. then it should apply the fix. Reboot and you are good to go hopefully.
thanks for response

In my case SDK and Features is set to uodate, but when reboot the problem continues

any ideas for fix this problem ??

thanks
 

keith3_16

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thanks for response

In my case SDK and Features is set to uodate, but when reboot the problem continues

any ideas for fix this problem ??

thanks
I know this is going to sound stupid, turn auto update off. restart, turn it back on, and restart. sometimes programs can just bug like that. seen it happen with lots of programs over 20+ years I've been using PC's.
 

antonymagnus72

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Mar 3, 2020
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@keith3_16 Hey man good find! Got a few questions for ya.

Do you run as administrator with a Micro$oft account? If so cool.

With the auto-updater is there any indication the MSi center is updating its SDK?
 

keith3_16

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@keith3_16 Hey man good find! Got a few questions for ya.

Do you run as administrator with a Micro$oft account? If so cool.

With the auto-updater is there any indication the MSi center is updating its SDK?
My account is the Admin and only account for the PC. I didn't notice an indication that it was updating, just that the SDK initialization took a little longer than normal. Since then MSI centre has worked flawlessly.
 

idj315f902ee

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I know this is going to sound stupid, turn auto update off. restart, turn it back on, and restart. sometimes programs can just bug like that. seen it happen with lots of programs over 20+ years I've been using PC's.
thanks for response again

this option dont fix my problem

Another idea??

Thanks
 
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Not using an administrator account I wonder if that’s the problem for the MSI center.exe abnormal error? Makes me wonder?
 
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torkia715d702e3

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May 20, 2023
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Hi.
After formatting the PC when installing the new version of MSI Center I have the same problem.
The account I use is administrator.

Captura de pantalla 2023-05-20 123605.png
 
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