MSI center application

[mkucera50]

When starting the MSI center application, the application crashes within a few seconds, I can't even confirm the protection policies, uninstalling and then installing didn't help, does anyone know what I should do? PC: HALL3000

 

[plutomate]

what msi product do you have? is there any error in event log?
you can also generate log file using the tool from link below,
https://download.msi.com/uti_exe/nb/MSI-Collect-Log-Tool.zip
post your log file here or if it's too big, upload to cloud drive and provide link~

 

[BrotherBelial]

Try this.
1. Uninstall MSI Centre and MSI Centre SDK
2. Restart
3. Delete all MSI Files under C:\Program Files (x86)\MSI\ & %programdata% as well as %appdata%.
4. Run CleanCenterMaster (from here: https://download.msi.com/uti_exe/nb/CleanCenterMaster.zip) - this will restart.
5. Run CMD as Admin => enter sfc /scannow and let this complete.
6. Restart
7. Now install MSI Center via MS Store or MSI Website https://download.msi.com/uti_exe/mb/MSI-Center.zip

 

[noumanbuzdar48158502db]

I had the same issue recently. Running CleanCenterMaster and reinstalling MSI Center fixed it for me. You could also check Windows Event Viewer for any crash errors, as that may show what's causing the application to close.

 

[mkucera50]

Jaký produkt MSI máš? Je v protokolu událostí nějaká chyba?
Soubor protokolu můžete také vygenerovat pomocí nástroje z níže uvedeného odkazu,
https://download.msi.com/uti_exe/nb/MSI-Collect-Log-Tool.zip
Zveřejněte zde svůj soubor protokolu, nebo pokud je příliš velký, nahrajte jej na cloudový disk a poskytněte odkaz~

Název zařízení PC HALL3000 MČR FINAL ELITE
Procesor AMD Ryzen 7 9800X3D 8jádrový procesor (4,70 GHz)
Instalovaná RAM 64,0 GB (využitelná: 61,6 GB)
Grafická karta NVIDIA GeForce RTX 5070 Ti (16 GB)
Grafická karta AMD Radeon™ (2 GB)
Úložiště 2,38 TB z 3,64 TB použito
ID zařízení AE979D0D-BD46-4A4B-AB29-9ED0EB860CA1
ID produktu 00330-81613-05232-AA377
Typ systému: 64bitový operační systém, procesor na platformě x64
Pero a dotyk Pero a dotykový vstup nejsou pro tento displej k dispozici.

 

[plutomate]

You need to reply in English on this forum.
Have you try end MSi Center and relevant process, such as MSI central service, DCv2 etc from task manager and relaunch again?
Do you use any anti-virus program? And try run MSI Center when no game is open, not sure if the anti-cheat program is gonna do anything about it. (preventing MSI Center service etc)

 

[mkucera50]

yes, everything is finished and my only antivirus program is windows defender, and even if I turn it off, it still doesn't work until I can confirm the consent and I don't have any games running, nothing

 

[Svet]

Check PM