MSI CENTER NO SHOW FEATURES

[bernard_jean_po157402dc]

Hi,

I have a MSI motherboard Z790 PRO WIFI DDR5 with Intel 13700K
New computer.With MSI graphic cards 4070TI.
Fresh install of windows 11 pro .

Msi center show only Monitoring and support.
No features.

I tried uninstall, reinstall. Uninstall sdk. Firewall off.
Tools clean from MSI.
Login in the app and...
Tried with administrator local rights.

But always same problem.

Help.

Thanks a lot.

 

[Dyzson]

New update error, download 2.0.14.0

 

[cmgordon159902df]

I'm having this same issue, also on a Z790-P Motherboard. Can you elaborate on the fix required?

 

[Skullcan]

New update error, download 2.0.14.0

Same problem here.
I only have System Diagnosis and MSI Companion.
Do you have any fixes?
How can I downgrade the version of an app that is listed/installed via microsoft app store?

 

[teletubby_po]

Same problem here.
I only have System Diagnosis and MSI Companion.
Do you have any fixes?
How can I downgrade the version of an app that is listed/installed via microsoft app store?

have you tried re-installing MSI Center with this tool? https://download.msi.com/uti_exe/nb/CleanCenterMaster.zip
and what's your system configuration?

 

[Skullcan]

Yes, I've tried reinstalling using the 'cleancentermaster.zip' mentioned in the app.
Also tried downloading all the previous versions people mentioned here. No luck.

My system configuration:
MB: Pro Z790-P DDR5 Wifi
Proc: Intel i7 13700k
SO: Windows 11 Pro - 23H2 Build: 22631.2338

Worth mention I'm using Windows Insider 'stable' branch, Kaspersky Standard Edition (tried with the AV disabled also.)

 

[teletubby_po]

Yes, I've tried reinstalling using the 'cleancentermaster.zip' mentioned in the app.
Also tried downloading all the previous versions people mentioned here. No luck.

My system configuration:
MB: Pro Z790-P DDR5 Wifi
Proc: Intel i7 13700k
SO: Windows 11 Pro - 23H2 Build: 22631.2338

Worth mention I'm using Windows Insider 'stable' branch, Kaspersky Standard Edition (tried with the AV disabled also.)

could you share the zipped folder generated by this diagnostic tool?
The tool is for collecting MSI Center/Dragon Center/Creator Center log file for troubleshoot.
https://download.msi.com/uti_exe/nb/MSI-Collect-Log-Tool.zip

 

[Skullcan]

Sure!

 

[teletubby_po]

Sure!

seems like your baseboard information is rewritten as Macintosh, that's why MSI Center could not recognize it as an MSI motherboard.
this post here says boards like this need to be rma'd to restore the baseboard information

https://forum-en.msi.com/index.php?threads/mystic-lights-and-cpu-monitoring-disappeared-from-msi-centre.386393/post-2193511

 

[Skullcan]

Thank you for your time looking into this.

And you are right, I first booted this new mobo in a nvme that had opencore dualboot for a hackintosh.
Then switched to a new nvme to a clean w11 install.
Gonna try to revert back the changes and will update this answer.
Thank you very much.


** UPDATE **
Alright, all I had to do is change my settings on opencore to not inject SMIBIOS information into windows during boot and all the apps on MSI Center showed up.

Thank you again for the quick help!